customer experience

For the 11th consecutive quarter, Birdeye, the all-in-one customer experience management platform, was recognized by G2 as the leader in the customer experience and reputation…
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Firms will accelerate investments in technology to both enable their workforce and provide differentiated experiences Forrester predicts that 2021 will be the year that every company —…
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Announced as a key launch partner at Zoomtopia, SurveyMonkey continues to help organizations world-wide prepare for the future of work SurveyMonkey, a leader in agile software…
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 SAP SE  announced the global launch of SAP Customer Data Platform, a next-generation customer data platform (CDP) that aims to allow organizations to redefine the customer experience…
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Varicent, the leading provider of next-generation Sales Performance Management (SPM) software, announced the appointment of Alison Elworthy as an independent member to its board of…
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Alchemer transforms customer feedback into actionable gold SurveyGizmo – a global leader in customer experience (CX) and voice-of-the-customer (VOC) technology –…
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Hippo Video, a fast-growing business in the Video Customer Experience (CX) domain is named a Leader in the G2 Fall 2020 Grid Report in Video Email and Sales Engagement Categories. Hippo…
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 SurveyMonkey, a leader in agile software solutions for customer experience, market research, and survey feedback, launched its new customer experience (CX) solution, the GetFeedback …
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The global effects of the COVID-19 pandemic have forced contact centers to quickly change the way they operate and sharpened interest in new technologies to address shifts in demand and…
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Results Show More Brands Relying on Zero and First Party Data in Preparation for the Deprecation of 3rd Party Cookies Piano, the leading subscription commerce and customer experience…
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