customer experience

Slalom and Alida will together support global brands in enhancing customer experience through listening, interpreting, and acting on customer feedback Alida (formerly…
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The amalgamation of sales and technology by incorporating tools specifically designed to help the sales team is Sales Technology. This enables the sales team to work faster, boosts…
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UPC's Urs Reinhard Joins as TechSee Continues to Accelerate its Computer Vision Artificial Intelligence Offering On the heels of recently announced commercial partnerships with…
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Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, launched Talkdesk Flexible Shopping – an end-to-end customer experience solution designed to help…
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With 74% of global consumers expecting augmented reality (AR) to be even more important in their lives in the next five years, AR has the power to redefine a brand's digital customer…
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Avaya , a global leader in solutions to enhance and simplify communications and collaboration, announced it has been classified as an Innovative Vendor and a Value Index Leader in the…
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Whiplash, a provider of true omnichannel fulfillment and logistics services, headquartered in City of Industry, Calif., announced a new hire in the company's customer success…
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New account health and experience innovations enable organizations to retain and grow their customer base To help organizations create long-lasting customer relationships and grow…
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Cyara, provider of the award-winning Automated CX Assurance Platform announced the details surrounding its upcoming virtual event, Cyara Xchange 2021 Virtual Roadshow Cyara Xchange 2021…
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Aircall, a cloud-based voice platform helping companies across the globe manage millions of customer support and sales calls every day, announced that CRN, a brand of The Channel…
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