Artificial Intelligence

Conversation intelligence is beyond data. It's about using data to understand your customers and their behaviour, so you can create experiences that they love and that will convert them…
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With release of Infor Robotic Process Automation (RPA), Infor delivers complete automation solution addressing front-end, decision, and back-end automation  Infor, the industry cloud…
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Upcoming automation technologies, such as Robotic Process Automation (RPA), are expected to have an economic impact of almost $6.7 trillion by 2025. This data does not come as a…
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The concept of SalesOps is entirely focused on the efficiency and specialization of the sales staff. It focuses on taking up most routine administrative tasks to give the sales teams…
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CallMiner’s CX Landscape Report finds macroeconomic pressures, technical challenges, and risk considerations are influencing investment and application of AI CallMiner’s annual …
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Wishpond's Sales Email AI saves time and improves productivity by generating personalized, tailored email responses.  The new Sales Email AI will be available to…
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A global study of contact center leaders explores the role of artificial intelligence in activating the agent of the future Calabrio, the workforce performance company, has…
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New MITRE-Harris Poll survey finds generational and gender differences in outlook for adoption Generative artificial intelligence (AI) has dominated much of the public conversation…
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Avaya to showcase a range of use cases that highlight transformative AI capabilities in delivering outstanding customer and employee experiences across the customer journey…
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The office will serve as a base to more than 500 employees and partner with Jobs for America’s Graduates, Missouri, to attract talent Wipro Limited, a leading technology services…
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