Coronavirus Pandemic, Store Closures, Shift Consumer Buying Behavior Leading to Accelerated Digital Transformation for Merchants

Coronavirus Pandemic, Store Closures, Shift Consumer Buying Behavior Leading to Accelerated Digital Transformation for Merchants

Forter, the leader in e-commerce fraud prevention, announced the release of the Forter Special Report on the Impact of Coronavirus on Consumer and Fraudster Behavior. The report provides merchants across industries with insight into trends seen within the $150B in transactions that Forter processes annually.

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See the Special Report on the Impact of Coronavirus on Consumer and Fraudster Behavior, released by Forter, the e-commerce fraud prevention leader

As the Coronavirus pandemic sweeps across the globe, government responses have included enforced social distancing and financial support to beleaguered economies. Merchants who sell non-essential goods have responded by closing physical stores, and in some regions also their online operations. Consumers have begun to shift their purchases, even those of essential items such as groceries, online.

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The Forter Special Report tracks trends and spikes in consumer behavior as well as innovative methods that opportunistic fraudsters take to prey on consumers during this unprecedented and unpredictable time.

“Merchants are scrambling to cut costs, reduce the impact of fraud, scale efficiently, and deliver a consistent customer experience to meet rising consumer online buying behavior,” said Michael Reitblat, CEO and co-Founder of Forter. “The aftermath of the pandemic will accelerate digital transformation among merchants as consumer shopping habits adapt.”

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