Fast-growing fulfillment technology and services provider MasonHub, is proud to introduce its integration with Returnly, the leader in digital return experiences and post-purchase payments. Together, two of the retail industry’s most innovative SAAS companies can now offer clients a seamless end-to-end returns experience, optimizing operations and strengthening the bottom line in the increasingly important eCommerce landscape.
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For the Los Angeles-based MasonHub and the San Francisco-based Returnly, the integration enables clients to automate RMAs and generate refunds within seconds, saving employees hundreds of hours of manual work and freeing up valuable time. The integration also supports automated exchanges, an important component of reverse logistics and customer experience.
“Our integration merges Returnly’s user-friendly experience with our powerful back-end operations platform to create an incredibly seamless returns experience for online retailers. Bringing MasonHub and Returnly together empowers retailers to grow with the peace of mind that their returns process is now as accurate and automated as their inventory management,” said MasonHub Founder and CEO Donny Salazar.
“We’re always looking for ways to reduce friction in the return experience for both merchants and shoppers, and our integration with MasonHub does just that,” said Eduardo Vilar, CEO and Founder of Returnly. “By speeding up returns processing, merchants can offer their shoppers faster return refunds, all while freeing up valuable time for our merchants to spend with more impactful work.”
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