Sales has evolved drastically over the years. So have the sales tools to meet the dynamic requirements of both the customers and the clients. While more and more processes in the sales cycle are being automated and virtualized so as to eliminate heavy manual effort on the part of the sales reps, there is a constant need to keep the human element intact.
Thankfully, a lot of SalesTech tools have sprung up that do just the job, without bypassing the human touch from conversation – to conversion. Let’s have a look at some.
7 SalesTech Tools to Fall for!
8X8 Contact Center
8X8 Contact Center is the only collaborative contact center solution available that unifies UCaaS and CCaaS into a single interface. Featuring advanced team messaging, video conferencing, speech analytics, quality management, and omnichannel functionality capabilities, it unifies all reporting with a single data lake and presents the results in a single admin panel. It focuses on providing a seamless agent experience that ultimately leads to a boost in the overall customer experience.
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LinkedIn Sales Navigator
With a major chunk of the B2B community active on LinkedIn, LinkedIn Sales Navigator is one good place to invest when it comes to building relationships with prospects and enriching your sales pipeline. Its native messaging feature is a credible alternative to emails. With some of the biggest names in the industries such as HCL, SAP, PayPal, Infosys as its clients, LinkedIn boasts of the product as 80% more productive than any other in the league.
Tableau
The company’s mission is simple – to help people see and understand data. In the earlier days, sales representatives wasted numerous hours building sales reports in complicated environments. Tableau lets them perform the same task without the need for them to work with technical data and over-complex calculations. So the next time you want to know the combined sales for 2019 in California, just shoot the question to Ask Data in plain text, and it will present to you an intuitive data visualization of the same in real-time. The sales analytics firm’s patented Show Me technology makes this interactive visualization possible, which can then be refined with follow-up questions.
Ambition
Selling is one of the toughest jobs out there, no doubt! And keeping your sales teams motivated is one of the pre-requisites for attaining sales targets. Ambition is one such platform that enables sales managers to double-up as motivational sales-coaches and helps build strong salespeople who outperform themselves every time. No wonder, renowned brands such as ADP, Outreach, Zendesk, Salelytics, Demandbase and many more have trusted Ambition over and over again when it comes to motivating their sales personnel.
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Vonage Smart Numbers
Still in its beta stage, Smart Numbers is a “capability”, not a product or solution, as Vonage claims. Making use of Nexmo APIs, Smart Numbers enables any Vonage Business Cloud phone number to be intelligently programmed to provide countless features to the sales reps, in addition to easy integration with major CRMs and business applications. Using Smart Numbers, teams would be able to record specific words during a call, thanks to NLP and Nexmo Voice API, or can offer different IVR options to regular and VIP customers. Avenues are many; but the fact is clear that it will help in enhancing internal productivity by automating existing workflows, thus freeing up salespeople for more important tasks.
Adobe Sign
The preferred e-signature solution of Microsoft, Adobe Sign can be used in association with Microsoft Dynamics 365 in order to send, sign, track, and file contracts with legally-binding, worldwide compliant e-signatures. It was formerly known as EchoSign and eSign. You can manage every document for all the deals ever happened, in addition to monitoring the status of outstanding contracts, everything under an all-digital workflow. With options for easy integration and generating documents dynamically, to sending those over to multiple signers, Adobe Sign helps improve workflow, adds to the productivity, and eventually, speeds time to revenue. So, when a client is ready-to-sign, why wait!
Conversica
A leader in the field of intelligent virtual assistants for customer engagement, Conversica is an AI-driven tool for sales teams that helps with automating and streamlining lead contact and qualification process. Having superior human-like conversational abilities and accuracy, Conversica Sales AI Assistant assists salespeople with engaging and nurturing leads 24/7, till the point they are ready for human interaction.
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