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IntelePeer Named a Major Player in the IDC MarketScape: Worldwide CPaaS 2021 Vendor Assessment

Ultimate CPaaS guide recommends IntelePeer for companies requiring a broad experience in voice and messaging capabilities

IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, announced today it has been named a “Major Player” in the IDC MarketScape: Worldwide Communications Platform as a Service 2021 Vendor Assessment. According to the report, “The key foundation of IntelePeer is its deep voice experience and interconnection with over 800 operators. The company has a strong focus on providing omni-channel automation and end-user insights and personalization via integrated AI.”

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“As ‘one of just a handful of network-oriented CPaaS platforms’ in the guide with ‘a rich platform of diverse customer experience capabilities,’ we are uniquely positioned to help business and IT leaders around the world deliver scalable and reliable communications solutions with exceptionally fast time to value.”

“We are delighted to be named a Major Player in what is widely considered the ultimate CPaaS guide,” says IntelePeer CEO Frank Fawzi. “As ‘one of just a handful of network-oriented CPaaS platforms’ in the guide with ‘a rich platform of diverse customer experience capabilities,’ we are uniquely positioned to help business and IT leaders around the world deliver scalable and reliable communications solutions with exceptionally fast time to value.”

Criteria for inclusion in the assessment was based on the following capabilities or characteristics: (1) Offers multiple embedded APIs, including voice, SMS, video, and related authentication and payments APIs; and (2) Processed at least 1 billion API transactions or voice calls in 2020.

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“This recognition is a testament to the strength of our team and the enterprise quality and hyper scalability of our turnkey CPaaS products and solutions in what is now one of the fastest growing IT segments,” adds Fawzi. “With a sharp focus on delivering easily deployable communication workflows with AI and expanding our go-to market and our deep network of over 1000 sales and implementation partners, we are well-positioned to execute on our aggressive growth strategy to become the world’s leading CPaaS innovator.”

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