Verint Community Cloud Helps Organizations Quickly Engage With Employees and Customers During COVID-19 Crisis
Using the Verint Community Cloud, a National Nonprofit Launched an Online Early Childhood Development Community in Days
Verint Systems, The Customer Engagement Company™, teamed up with Ounce of Prevention, a national nonprofit focused on early childhood education, to launch a new collaborative online community that connects advocates, partners and leaders in response to the COVID-19 outbreak. As COVID-19 continues to disrupt the lives and routines of communities around the country, nonprofit agencies are working differently to support those in need.
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“We accelerated our timeline for launch and were able to accomplish this thanks to the quick support of the Verint Community team and Social Edge Consulting”
Rapid Response Community Program
Powered by the Verint Community Cloud, the Rapid Response Community program is designed to help organizations launch secure employee and customer communities to communicate and coordinate in the midst of the shifting landscape stemming from the global pandemic. To aid organizations during this time, Verint is waiving the Rapid Response Community Software-as-a-Service licensing fees for 90 days, starting any time from now until June 20, with only a minimal set-up charge to create and launch a community within 10 business days.
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The Ounce of Prevention Fund provides and advocates for early learning programs and policies that support young children and families. The organization has leveraged the Verint Community Cloud platform to launch the Early Childhood Connector (ECConnector) — a co-designed, collaborative online community and dynamic space for advocates, partners, and leaders to connect and share knowledge, resources and expertise across state lines, disciplines and professions. While the initial launch was slated for later in 2020, the COVID-19 crisis made the need for real-time collaboration across the early childhood landscape much more urgent.
“We accelerated our timeline for launch and were able to accomplish this thanks to the quick support of the Verint Community team and Social Edge Consulting,” said Colleen Murphy, vice president, Early Childhood Connector. “As of April 21, the community has grown to over 650 engaged members sharing much-needed credible resources and best practices to help navigate the COVID-19 pandemic. We encourage anyone in the early childhood field to join our growing community.”
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