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Totango Honored with 2020 Tech Cares Award From TrustRadius

Totango is being recognized for giving back to the community with a 2020 Tech Cares Award from TrustRadius.

Totango, the largest and fastest growing leader in Customer Success, announced that TrustRadius has recognized Totango with a 2020 Tech Cares Award. This award celebrates companies that have gone above and beyond to provide their communities, clients, and front line workers with support during the COVID-19 crisis.

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“We are honored to have been nominated by our customers and selected by TrustRadius for our relentless commitment to partner with and support our customers, our community and our employees,” said Guy Nirpaz, CEO and Founder, Totango. “In these times of unprecedented change, delivering value to customers is more important than ever and our Free Community Edition and COVID-19 toolkit offers any business a complete platform and best practices for taking the guesswork out of how to stay engaged with customers and retain their business.”

Totango empowers businesses to unlock valuable insights from customer data and orchestrate their customer engagement model to achieve outsized business results. Totango’s Free Forever Community Edition gives businesses a way to have a Customer Success tool without any cost, which is critical in unknown economic times. The COVID-19 Readiness toolkit, which is available to all customers (including free subscribers) assists organizations with running, managing and orchestrating the multiple goals, teams, engagement workflows and activities required to quickly adapt to today’s changing circumstances and support future growth.

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“Totango has earned a 2020 Tech Cares award, which recognizes tech companies that have gone above and beyond to support their clients and communities in 2020 and during the COVID-19 pandemic,” said Megan Headley, Vice President of Research at TrustRadius. “Totango was nominated for this award based on it’s support for customer success professionals during the pandemic, specifically releasing a Forever Free version of their platform and a COVID-19 toolkit to provide all users with specialized resources to facilitate customer success during the pandemic.”

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