LEGACY Supply Chain Services Leads the Industry During COVID-19 Pandemic with Effective and Agile Contingency Preparedness and Post-Recovery Plan
Throughout the COVID-19 pandemic, LEGACY Supply Chain Services has leveraged diligent contingency planning and response execution to ensure their North American customers’ supply chains were able to remain in operation. With the economic consequences felt global, companies recognize now more than ever the importance of having a well-established supply chain strategy, as well as a plan for disaster preparedness, recovery and post-recovery.
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The LEGACY operating model is unique in that it is highly client-centric and culture-based, which means that regardless of the crisis they ensure employees and customers feel secure that appropriate measures have been considered before they are needed. Having this approach has undoubtedly helped them succeed during this pandemic, highlighted by the fact that each of Legacy’s 30+ warehousing, fulfillment and transportation operations has remained continuously operating throughout the pandemic.
“Our response effort was driven by our culture of service,” said Kyle Krug, Director of Marketing and Communications at LEGACY who led the company’s COVID-19 Response Task Force. “Our objective from the start was to create healthy warehouse environments that enabled our people to continue serving our customers’ supply chains. You can’t always anticipate the impact a crisis will have, but having detailed strategies, policies and working models in place enabled the continuity of each one of our operations.”
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