Leading cloud communications provider, ASX listed CommsChoice Group Limited, announced that it has expanded its Microsoft Teams calling (Direct Routing for Teams) platform into China, Japan and the Philippines with Beijing, Shanghai, Manila and Tokyo now live; giving the company the most extensive Teams calling coverage across the APAC region.
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CommsChoice believes it is one of the first service providers, if not the first provider globally, to offer Microsoft Teams calling in China and the first company to offer International Teams calling from a single provider in all of the major Asian markets.
CommsChoice CEO Peter McGrath said that the company is continuing its network expansion to help multi-national companies access a single platform phone system throughout APAC, EU and the Americas.
“We are experiencing significant interest from international businesses looking for a single platform Unified Communications (UC) solution. Our platform enables companies with presence in APAC, EU and Americas to have their head office and branch offices on a single UC platform regardless of their office locations.”
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Having coverage in Tokyo brings international Teams calling access to the world’s third largest business market and home to a significant number of multi-national companies that operate in Australia and the rest of APAC.
The Philippines node will allow global contact centre operators to deploy Microsoft Teams calling natively, with CommsChoice omni-channel contact centre solutions that provide seamless integration with their client’s Teams PBX.
“China represents a significant opportunity, with so many companies having their manufacturing base located there. With this expansion, CommsChoice has been able to remove many of the barriers to doing business in China. We also have a node in India on our roadmap and anticipate activating it within the next 6-12 months,” said Mr McGrath.
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