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Aspect Announces ACE 2020 Customer Experience Event

Annual User Conference Features Industry Speakers, Technology Roadmaps and CX-Focused Breakout Sessions, Proctored Certification Exams and Networking Opportunities.

Aspect announced , registration is open for its annual ACE user conference and customer experience forum, to be held Sept. 14-17, 2020 in Las Vegas, Nevada. This event attracts contact center executives and workforce management leaders from all regions, across a wide range of industries, for three days of collaborative discussions, networking, keynote speakers and a deep-dive into the Aspect solutions powering many of the world’s largest enterprise contact centers.

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One of the unique benefits of attending ACE 2020 is the Aspect U program, a dedicated program to help attendees complete and achieve their Aspect Professional Certification in the solution area of their choice – Aspect® Workforce Management, Aspect Unified IP or Aspect CXP™. Attendees can take advantage of live, in-person training, exam study groups and 1:1 coaching, as well as proctored exams offered at convenient times throughout the ACE schedule of events.

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“Last year’s ACE marked a new shift in direction for Aspect, our customers and partners,” said Michael Harris, Aspect’s Chief Marketing Officer. “We pivoted back to a true user conference. Many of the attendees I spoke with after the event commented on the renewed energy, enthusiasm and sense of customer commitment that the Aspect team brought to ACE. We intend to do that and much more this year.”

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