SalesTech Star

HP Earns Distinguished Certification for Supply Chain Security

Addresses growing demand for end-to-end print security solutions for hybrid workforces


  • Achieves ISO/IEC 20243 certification for both enterprise printers and cartridges

  • Validates HP’s promise to deliver trusted and tamper-resistant printers and cartridges

  • Builds upon HP’s commitment to deliver the world’s most secure printing systems

In celebration of Cybersecurity Awareness Month (U.S.), HP Inc. announced its enterprise printers and Original HP cartridges are now ISO/IEC 20243 certified. Granted by The Open Group, the ISO/IEC 20243 standard is a set of requirements and recommendations for mitigating maliciously tainted and counterfeit products. By earning this certification, HP is ensuring its enterprise printers and Original HP cartridges follow best practices for global supply chain security throughout the product lifecycle.

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The shift to hybrid work models is creating new, emerging and more frequent threats. In fact, an HP study found that 45% of IT decision makers reported evidence of compromised printers being used as an attack point over the last year as remote work increased. Keeping company devices, networks and data secure has become an immense challenge for IT departments navigating this new model of working.

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“With so many people now working from home, the security perimeter has extended well beyond the office,” said Shivaun Albright, HP Chief Technologist for Print Security. “As companies shift to a zero-trust approach, end-to-end, layered, built-in security has become essential. This ISO 20243 certification assures our customers that our enterprise-class printers and cartridges meet the requirements for product integrity throughout the product lifecycle.”

HP’s ISO/IEC 20243 certification was awarded to HP Inc. enterprise printers (including LaserJet & PageWide), large format printers (including DesignJet & PageWide XL), network scanners (including ScanJet & Digital Sender Flow), and Original HP toner & ink print cartridges. This certification also builds upon HP Wolf Security announced in May 2021, which is HP’s integrated portfolio that offers secure-by-design printers, hardware-enforced endpoint security software, and endpoint security services.

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