REACH Raises $7 Million Series A – Accelerating Momentum for Digital Workplace and Collaboration Platform with Investments from Grayhawk Capital, Pritzker Group and NFX
REACH continues to build momentum for its virtual workplace platform – empowering businesses like never before with document collaboration, e-signature, video conferencing, ID verification and payments, all in one single platform.
REACH, a leading digital commerce and collaboration platform built for real-time customer transactions, is announcing $7 million in Series A funding, led by Grayhawk Capital and Pritzker Group Venture Capital, with participation from seed investor NFX. The capital raise brings REACH’s total funding to $13 million. REACH’s cloud platform empowers businesses like never before with document collaboration, e-signature, video conferencing, ID verification and payments, all in one single platform.
“Businesses today are under increasing pressure to streamline customer engagement and sales,” said REACH CEO Yair Ravid. “REACH’s platform empowers businesses to handle every aspect of customer sales process securely and in real-time – without the friction, cost or complexity that’s created by using multiple solutions.”
The move to remote work during the pandemic has been an incredible catalyst for digital transformation, fundamentally changing the way companies across industries conduct business. Most companies today are having to adopt multiple technology solutions, leading to integration issues, higher costs, as well as unneeded complexity and fatigue with customers.
REACH solves these challenges by providing companies with a comprehensive suite of tools – everything they need to communicate, close deals, and provide support to customers in the moment. Customers can quickly and securely fill out forms, sign documents, confirm their identity, and complete transactions, all while having a live audio or video chat with the agent or customer representative. This is done with a complete audit trail and recording for compliance purposes, making conducting business easier than ever for agents and customers.
REACH is quickly emerging as the leading solution for businesses with higher value or more complex transactions with customers where a human needs to be in the loop to provide the customized attention and confidence needed to complete a transaction. Mortgages, insurance policies, bank loans, or other sales can be processed quickly and securely using REACH’s platform. With no downloads required, clients can easily and efficiently collaborate with a company’s agent via their mobile device to complete a transaction just as if they were in person.
“REACH was purpose-built to solve the remote business challenges companies face today,” shares Ravid. “Imagine giving your clients the same feeling and confidence as an in-person meeting with every virtual interaction. REACH is designed to foster stronger agent and customer collaboration with a real-time experience where both parties can share information simultaneously.”