Verified customer reviews placed Outreach among the top-rated products across six categories spanning the revenue workflow, from AI sales agents to forecasting
Outreach, the agentic AI platform for revenue teams, announced it earned six TrustRadius Top Rated awards for 2026. The recognition is based entirely on verified customer reviews with Outreach receiving awards for its AI Sales Agents, Conversational Intelligence, Revenue Forecasting, Sales Acceleration, Revenue Operations, and Sales Engagement.
This recognition stems directly from customer reviews promoting Outreach’s agentic AI platform and AI Agents. These awards validate Outreach’s commitment to innovation and a best-in-class customer experience, and reinforce the company’s strategy of delivering proven agentic AI that not only surfaces insights but also acts to augment revenue teams. Reviews describe Outreach as “a powerful and mature platform” and a central hub for the whole sales team across all functions.
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Incorporating customer feedback into its product roadmap is central to the company’s approach and it partners with customers to build a platform they want to work in. Customer input flows into product priorities through a disciplined, repeatable process, so the agentic capabilities earning these awards grew out of the problems real revenue teams brought to the company. The customers shaping what comes next are the same ones rating the platform today, and that loop keeps Outreach’s agentic innovation moving.
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“We build our platform around what revenue teams actually need, so the recognition that carries the most weight is the kind decided by the people using the product,” said Cathlyn Lang, Senior Vice President of Global Customer Success and Professional Services at Outreach. “Earning Top Rated status across six categories shows the approach is working and keeps us pushing to be the platform revenue teams run their business on.”
Outreach is continuing its innovation, expanding the platform to meet a revenue team’s ever-evolving needs. Its Spring 2026 release introduced Outreach Omni Agent, the AI assistant for revenue teams that turns insights into action at every stage of the deal cycle, alongside Agent Studio for building custom agents. The company has also since added its MCP Server, MCP Client, and Agentic Ecosystem marketplace, which allow revenue teams to bring AI agents and connected workflows into the tools they already run. Together, these advances widen the platform across the revenue workflow, from prospecting through forecasting, and reflect the pace of innovation Outreach is setting in revenue AI.
