Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth Revenue teams, announces it has closed a $45 million Series C round. Georgian Partners led with renewed participation from Emergence Capital, Redpoint Ventures and new investor Sozo Ventures. The round is yet another indicator of the company’s rapid growth, having doubled employee size and tripled revenue in 2019.
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Conversation Intelligence Platform for high growth revenue teams, @Chorus_ai, secures $45M to put the “R” in CRM
“Conversation Intelligence is the fastest growing category in Sales Tech with more than 1,500 companies adopting the technology and greater than $220M invested. It has rapidly become the most critical addition to the Revenue Team’s tech stack. Chorus’ momentum has been fueled by developing the most advanced AI-powered solution on the market, backed by 12 granted patents and counting,” said Jim Benton, CEO of Chorus.ai. “Customers at many of the fastest growing enterprise companies in the world like Gitlab, MongoDB, Qualtrics, and Procore are flocking to Chorus because we help them bring their best to every interaction and the voice of the customer to every decision, which in turn creates strong, smart relationships. They choose Chorus because our capabilities, like our first-to-market native integration with Zoom, are unmatched in the industry.”
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To date, Chorus has raised $85.2 million to transform how businesses understand the countless conversations occurring daily, their effectiveness, and their outcomes. This is possible through the power of AI-driven coaching networks and a connected CI, which weaves into an organization’s systems and workflows to provide powerful data and insights both in the platform and directly to other applications where sales reps and leaders already work. The machine learning layer handles the analysis needed to help drive team performance, build stronger relationships, provide revenue intelligence, and acquire unbiased market intelligence.
“The challenges businesses are facing in 2020 have created a renewed urgency to strengthen customer relationships, streamline sales handoffs, and enhance collaboration within teams,” said Simon Chong, Managing Partner at Georgian Partners. “Chorus’ vision of a connected CI that can enrich any CRM with AI-driven intelligence captured from customer conversations at scale is why we invested early. Those rich AI-driven insights, integrated directly into the CRM and sales workflow, are already helping some of the world’s most respected and fast-growing companies win more deals.”
