Chorus.ai Launches Most Advanced Outcome-Based Analytics in CI
Conversation Intelligence leaders’ new analytics experience delivers unmatched insights into revenue key performance indicators
Chorus.ai, the No. 1 Conversation Intelligence Platform for high growth Revenue teams, announced new advanced analytics capabilities in the platform that provide Revenue leaders with unparalleled insights into the most effective indication of revenue momentum: the health of their relationships with customers and what is being said in those interactions. The updated capabilities include a comprehensive collection of reports built on advanced AI that measures different aspects of customer interactions such as rep activity levels, conversation skills, sales skills, deal intelligence, and market intelligence. It also exclusively provides the ability to deeply drill down to listen to the specific moments behind the data.
New advanced analytics capabilities from @chorus_ai provide Revenue leaders with unparalleled insights into the most effective indication of revenue momentum: the health of their relationships with customers.
These advancements come after Chorus’ $45m Series C, furthering the vision for a connected CI and the company’s mission to help the enterprise bring their best to every interaction and the voice of the customer back to every decision. A connected CI platform weaves into an organization’s systems and workflows to provide powerful data and insights both in the platform and directly to other applications where Sales & Customer Success reps and leaders already work, such as their CRM. This provides actionable insights from customer conversations and ensures data is always up to date and consistent across teams.
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“Helping the world’s fastest-growing companies understand the moments that drive positive outcomes and replicating them across their Go-to-Market organizations is the new standard for developing brilliant customer relationships,” said Jim Benton, CEO of Chorus.ai. “Data is only helpful when it’s accessible and actionable, which is why we’re committed to ensuring our platform delivers the most impactful insights available for frontline reps all the way up to CEOs. Context is the most important aspect of getting truly actionable insights. The deal size, sales cycle, and complexity of the sales process matters. We’re able to deliver granular and 10,000-foot views of performance intelligence, revenue intelligence, and relationship intelligence because we own the most advanced AI on the market and continue to invest in innovation.”
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