Latin American Unit of Top-Ten Global Life Insurer Selects SalesCloser for AI-Driven Customer Engagement and Onboarding

Latin American Unit of Top-Ten Global Life Insurer Selects SalesCloser for AI-Driven Customer Engagement and Onboarding

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Engagement from a global financial services brand demonstrates the applicability of SalesCloser’s conversational AI platform across enterprise customer engagement and onboarding use cases beyond traditional sales

SalesCloser Technologies Ltd. (“SalesCloser” or the “Company”) (TSXV: SCAI) (FSE: MJ5), a pioneer in autonomous AI sales technology, is pleased to announce that it has been engaged by a Latin American operating unit of a global insurance and financial services group ranked among the world’s top 10 life insurers1 (the “Customer”), to deploy SalesCloser’s conversational AI platform across the Customer’s life insurance customer engagement and onboarding workflows. The engagement commenced on May 5, 2026.

Voice is a primary channel for life insurance customer engagement in Latin America, where prospective customers often initiate contact through online inquiries that require time-sensitive follow-up, and where existing policyholders frequently contact their insurer with questions about plan coverage, benefits, and policy details. For an insurer, the operational challenge is delivering responsive, knowledgeable engagement at scale, including outside of standard business hours.

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Deployment by the Customer, an insurer operating in the Latin American life insurance market, demonstrates the applicability of SalesCloser’s conversational AI platform across customer-facing workflows beyond traditional outbound sales, including customer intake, onboarding into product options, and inbound service for existing customers.

“This engagement is a meaningful step for SalesCloser, demonstrating our platform’s applicability across customer-facing use cases beyond traditional sales, including lead qualification, customer onboarding, and inbound service,” said Ali Tajskandar, Chief Executive Officer of SalesCloser. “The Customer is among the world’s leading insurance groups, with rigorous standards for customer engagement. We are proud to have been selected by the Customer as part of its customer engagement infrastructure.”

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The Company believes this engagement reflects SalesCloser’s strategy to expand the application of its conversational AI platform across a broader set of customer-facing workflows and industries. The Customer’s selection of SalesCloser as part of its customer engagement infrastructure underscores the platform’s applicability across enterprise customer engagement and onboarding workflows. As enterprises look to maintain responsive, knowledgeable customer engagement at scale, expanding the operational capacity of human-led telephony is a core component of the Company’s strategy to serve customers across geographies and verticals.

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