Customer Service Team Recognized for Second Consecutive Year
AireSpring, a leading Managed Services Provider specializing in Unified Communications, Managed IT and Network Services, announced today that it is the recipient of two 2021 Stevie® Awards for Customer Service. AireSpring was awarded the prestigious Silver Stevie for Customer Service Department of the Year in Telecommunications. In addition, AireSpring was named the Bronze winner for Excellence in the Face of Unprecedented Challenges – Front-Line Customer Service Team of the Year in Technology Industries. This marks the second consecutive year that AireSpring was honored with multiple top Stevie awards for Customer Service.
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The Stevie Awards for Sales & Customer Service draw on a worldwide vote by teams of professionals to determine the world’s top honors for customer service, contact center, business development and sales professionals. AireSpring has received numerous industry awards for excellence in customer service, as well as for outstanding products and services across a broad range of innovative cloud communications and connectivity solutions. Renowned in the industry for white glove service that extends throughout the entire customer lifecycle, AireSpring has always delivered premier level, high touch customer service, built around personal interaction in a field that relies increasingly on automation and artificial intelligence (AI), which is often perceived as impersonal.
“AireSpring is thrilled to once again be honored with these prestigious 2021 Stevie Awards recognizing the deep commitment to service and professionalism represented by our Customer Service Department,” stated Avi Lonstein, AireSpring CEO. “These awards belong to our incredible Team Members who have risen to unprecedented challenges in the past year, and who consistently make it their priority to provide outstanding, personalized customer service to our customers and partners every single day,” added Lonstein. “It is their energy and outstanding attention to detail that drive the AireSpring Advantage!”
Together, these awards underscore the outstanding efforts of the AireSpring Customer Service team to drive the program forward, together with the entire AireSpring organization.
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