SysAid Is Recognized in Gartner’s Magic Quadrant for IT Service Management Tools

SysAid, one of 11 vendors included in the report, was evaluated on completeness of vision and ability to execute

SysAid, a service automation company delivering software for organizations that want to get more done, announced that it has been positioned by Gartner as a Niche Player in the Magic Quadrant for IT Service Management Tools.

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“Our positioning in Gartner’s Magic Quadrant is a reflection of the momentum we’re creating in the IT Service Management market,” said Sarah Lahav, CEO and co-founder of SysAid. “SysAid  helps organizations deliver service management in a smarter way, through service automation. With service automation, tickets sort themselves. Repetitive tasks get done on their own. Users are empowered to solve common IT issues. And complex cross-organizational workflows become a breeze to set up.”

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