SysAid, one of 11 vendors included in the report, was evaluated on completeness of vision and ability to execute
SysAid, a service automation company delivering software for organizations that want to get more done, announced that it has been positioned by Gartner as a Niche Player in the Magic Quadrant for IT Service Management Tools.
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“Our positioning in Gartner’s Magic Quadrant is a reflection of the momentum we’re creating in the IT Service Management market,” said Sarah Lahav, CEO and co-founder of SysAid. “SysAid helps organizations deliver service management in a smarter way, through service automation. With service automation, tickets sort themselves. Repetitive tasks get done on their own. Users are empowered to solve common IT issues. And complex cross-organizational workflows become a breeze to set up.”
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