MerchantE, a leading end-to-end digital commerce platform, announces a strategic partnership with product support platform expert, Boomtown, that will greatly enhance its overall customer support experience.
“MerchantE’s array of new fintech products and services made for a perfect match”
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Leveraging Boomtown’s machine learning models, MerchantE will expand capabilities and efficiencies for its customer support team by providing more personalized support services that aid in selling, activating and supporting technology products for growing businesses.
“Our partnership with Boomtown will give customers the choice to self service,” said Mike Rouse, CEO of MerchantE. “Their advanced technology product support platform will enrich MerchantE’s ability to deliver premium support and integrated services for our customers.”
“MerchantE’s array of new fintech products and services made for a perfect match,” shared Alfred “Chip” Kahn IV, Founder and CEO of Boomtown. “Our collaborative efforts will result in happier customers, faster revenue growth and reduced costs for growing businesses.”
