SalesTech Star

Destiny Recognized As a Leading European UCaaS Provider

Destiny announced that they have been recognized as one of the top leaders in growth and industry innovation by Frost & Sullivan in the 2021 UCaaS Frost Radar™ report.

The Frost Radar is an industry analysis that reviews the European Hosted IP Telephony and UCaaS market. In a field of more than 120 European industry participants, the team of industry analysts identified 23 industry growth and innovation leaders in the report.

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“Destiny’s position on Frost & Sullivan Radar represents the intersection of strong growth and continued innovation. Internal technology development and M&A have positioned the provider to deliver the capabilities businesses are seeking to transform their operations by digitizing workflows and customer care. The ability to deliver native mobile UCaaS represents a key differentiator and growth catalyst for Destiny as European businesses increasingly require the flexibility to work from anywhere,” explained Elka Popova, Vice President of Research at Frost & Sullivan.

The 2021 Frost & Sullivan UCaaS Radar report highlights several key strengths for Destiny, including:

  • Proprietary platform and technologies that enable industry leading UCaaS services.
  • The rich service portfolio based on several strategic acquisitions.
  • The native mobile UCaaS as one of the key differentiators.
  • The inherently great positioning and rapid growth; organically, with wholesale partners, as well as coupled with an ambitious M&A strategy.

A leading pan-European UCaaS provider

The Frost & Sullivan report highlight Destiny’s great position to scale rapidly and gain additional market share, as one of the leading pan-European UCaaS providers. A mobile-first approach can position Destiny as the UCaaS partner of choice for European telecom operators seeking to become more agile and leverage their 5G networks to gain a competitive edge in the UCaaS market, according to the report.

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Innovating the user experience

Chris Parker, CPIO at Destiny, believes the top-right Radar positioning of Destiny will improve even more when the market gets to experience the work from the dedicated user experience team. “We know that the value of technology is only created when the life of a user is more productive.  We have made ease of use the top priority in everything we do moving forward.  The end-user applications and partner tools we develop will continue to be revitalized with a relentless focus on simplicity.”

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