New Integration Provides Remote Interpreter Access to Vidyo Users
United Language Group (ULG) announced that they have developed a partnership with Vidyo, a real-time communication platform. ULG interpreter solutions provide Vidyo users and their clients easy access to over-the-phone interpreters in over 225 different languages.
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The integration will allow Vidyo users to seamlessly initiate, manage, automate, and track all facets of the remote interpretation process. This ensures more streamlined multilingual encounters for Vidyo users and their clients.
“We are excited to announce this partnership with Vidyo and to provide more seamless and effective language access to Vidyo’s user base,” said Nic McMahon, CEO of United Language Group. “This partnership is part of a larger effort we at ULG are making to leverage integrations to provide language access and address health outcome disparities amongst limited English proficiency (LEP) communities.” The connection is available to all Vidyo users and can be customized to fit an organization’s individual remote interpretation needs.
This customizable integration will allow both ULG and Vidyo to better serve users with easy access to remote interpretation solutions in the telehealth, retail, finance and government sectors, amongst others.
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