SalesTech Star

Punchh Accelerates Expansion into Convenience Stores With New Partners, Innovations, and Continued Customer Success

Punchh, the leader in customer loyalty, offers and engagement solutions for physical retailers, today announced its continued growth in the convenience store space through its partnership with five of North America’s top 100 convenience store brands, marking a significant milestone as the company continues to drive success for customers across industries. Punchh is now working with Casey’s, Good2Go, Huck’s, MacEwen, and RaceTrac to deploy substantial industry-specific integrations that meet the needs of 90% of the convenience store market and help boost sales and engagement through customized loyalty solutions.

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“As a leading loyalty platform for America’s most recognized brands, our solutions have proven a high ROI time and time again. We are proud of our accomplishments in the convenience store space, and will continue innovating to develop new solutions designed to meet specific industry and store-level needs.”

“Punchh’s capabilities have contributed to Casey’s growing its loyalty membership to over three million in our first year as well as consistent increases in reward redemption,” said Art Sebastian, Casey’s VP of Digital Experience. “Punchh seamlessly integrates with our point of sale, fuel pump system, commerce platform, and messaging hub, allowing us access to critical customer data across all of our in-person and online touchpoints. With this data, we are able to elevate all areas of our business – pizza, grocery and fuel – to deliver a more meaningful experience for our guests across our over 2,200 stores.”

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Punchh clients, such as Casey’s and RaceTrac, the fourth and 14th largest convenience store retailers in the U.S. respectively, trust Punchh to power their loyalty platforms and deliver vital consumer behavior insights to help them better identify, understand, and communicate with their customers.

Punchh leverages real-time data to provide convenience store operators with the tools they need to deliver personalized offers and targeted campaigns to drive revenue and ultimately, increase overall customer lifetime loyalty. According to a December 2020 NACS Retailer Member Pulse Survey, 38 percent of U.S. c-store owners plan to expand their app-based ordering and payment capabilities while 32 percent will expand mobile ordering for in-store pickup. As convenience stores continue to invest in digital and take advantage of Punchh’s seamless solutions, the company continues to innovate and design integrations with the POS systems that create faster speed-of-service through contactless payments, seamless gas pump and age validation and more.

Punchh has out-of-the-box integrations with all leading c-store POS and payment providers, including Gilbarco, Verifone, NCR, Bulloch POS, and many others, further accelerating time-to-market and ROI for c-stores. Through membership with Conexxus, Punchh also provides secure API integrations and interfaces to support specific c-store needs, as well as valuable thought leadership to drive further loyalty innovation within the industry.

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