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NTT DATA Business Solutions Receives SAP Global SAP Customer Experience Partner Excellence Award 2022 for Delivery Quality and Customer Success Management

Awards presented at SAP Customer LIVE Exec Connect | London

NTT DATA Business Solutions AG announced it received two SAP Global SAP Customer Experience Awards for Partner Excellence 2022. The first award recognizes Delivery Quality and the second Customer Success Management. These recently launched awards were presented by SAP  to top-performing partners for outstanding contributions related to SAP Customer Experience solutions. Award winners – in partnership with SAP – help customers innovate, gain rapid results, grow sustainably, and run more simply.

“Customer experience plays a vital role in the digital transformation of our customers,” said Norbert Rotter, CEO NTT DATA Business Solutions and SVP NTT DATA. “It is the connecting cloud software that puts them in the focus. Winning these two new partner awards is a great honor for our people who successfully sell leading SAP Cloud Customer Experience solutions and deliver high quality projects recognized by our customers. Therefore, I am very proud of this recognition by SAP.”

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SAP Global SAP Customer Experience Partner Excellence Awards are a newly launched partner recognition program focusing on SAP’s strategic business priorities. The awards honor finalists and winners for their valuable contributions to the realization of SAP’s vision for cloud growth based on data and key performance indicators. Nominations are based on internal SAP sales data. A steering committee determines winning partners in each category according to numerous criteria such as sales achievement and performance.

“This new award recognizes exemplary partners that are successfully representing multiple touch points in the customer experience,” said Blaine Trainor, Global Vice President, Partner Sales and GTM, SAP. “I want to congratulate NTT DATA Business Solutions on their valuable contribution over the past year.”

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“Through our CX solutions, these top-performing partners are providing end-to-end insights across the value chain, connecting real-time business data and signals, which improve loyalty, customer retention, and revenue,” said Frank Schoutissen, Customer Experience Ecosystem Lead, SAP. “I am proud of what NTT DATA Business Solutions has achieved and applaud them on this win.”

The solutions and services portfolio of NTT DATA Business Solutions includes SAP’s entire customer experience portfolio. More than 475 experts in around 20 countries are consulting and implementing CX topics in more than 300 projects. The SAP portfolio is further complemented by NTT DATA Business Solutions’ own products.

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