SalesTech Star

Incentivio, Otter Partner to Bridge the Gap Between First and Third-Party Ordering

Incentivio, the all-in-one digital guest experience platform, and Otter, an order management and analytics solution, are pleased to announce a new partnership that will help restaurants enhance the guest experience and streamline operations.

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Otter helps restaurants improve their efficiency by consolidating all delivery orders into a single platform. Incentivio offers restaurants the ability to own their guest relationship and data while offering cutting-edge, branded online ordering and native mobile apps, marketing tools, and loyalty programs.

Together, Incentivio and Otter will allow restaurants to manage their third-party and first-party digital guest experience and engage and reward guests across all the different ways they interact with the restaurant.

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The partnership also includes full menu syncing between Otter and Incentivio, so restaurant operators can manage their digital, in-store and third-party delivery menus in one system, in real-time.

“While our mission is to help restaurants engage with their guests, and drive digital orders directly, third-party delivery providers are still an important part of many restaurants’ marketing and business strategies,” says Rajat Bhakri, CEO & Co-Founder of Incentivio. “The partnership between Incentivio and Otter will allow restaurants to take advantage of the best of both while simplifying both order and menu management.”

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