Experience.com Announces Integration with VidMagic to Launch CX Video Reviews
Experience.com, home of the world’s most impactful Experience Management Platform, today announces that it has partnered with VidMagic, the video cloud solution that helps brands and professionals easily create engaging content for social media sites. With this new partnership, Experience.com clients will be able to turn their experience reviews into eye-catching videos with just a couple of clicks.
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“This new partnership will make it even easier for our XMP clients to use the true voice of customer to power their marketing efforts and win in their local markets,” said Craig Pollack, SVP of Partnerships at Experience.com. “We are excited to enter into this partnership with VidMagic to make every experience matter more.”
Experience.com’s XM Platform helps brands and employees capture, analyze, and amplify CX data in real-time. Happy customers are asked to share their experiences via reviews on social media and industry sites. With the VidMagic integration, clients can click to turn their review content into engaging, personalized videos for social media sites and their website. The VidMagic tool gives brands the ability to highlight key phrases or words, add personalized photos, music and more.
“We’re excited to help Experience.com members effortlessly convert customer reviews to scroll stopping video testimonials for social media platforms,” says Jason Lutz, COO VidMagic. “Video is the best way to ensure that every happy customer’s experience is seen on social media and around the web.”
Video content is one of the most effective and engaging marketing channels. Over 500 million people watch video on Facebook every day, according to Forbes. When you combine the power of video with the impact of customer reviews with the VidMagic integration, you have an effective way to share the voice of the customer to build online reputation and increase SEO optimization.