Ability to surface Blackbaud data and insights securely in the AI tools customers use every day supports faster decision-making and more effective engagement
Blackbaud, the world’s leading provider of AI-powered solutions for social impact, announced a new Microsoft 365 Copilot-enabled agent for Blackbaud Raiser’s Edge NXT® that allows customers to surface their data and insights in Microsoft 365 applications including Copilot Chat, Outlook, Teams, Word, and Excel. The new experience enables fundraising professionals to access trusted, real-time insights from their Raiser’s Edge NXT data using natural-language prompts—without leaving the tools where work already happens.
“Our goal is to remove friction from our customers’ workflows so they can focus on driving impact, not managing technology,” said Mike Gianoni, president, CEO, and vice chairman of the board of directors of Blackbaud. “Since many of our customers already use Microsoft 365, this integration meets them where they work and gives them more flexibility in how they access and benefit from Blackbaud’s solutions.”
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With the Copilot integration, customers can choose to access insights and information from Raiser’s Edge NXT in Microsoft 365 to support faster decision-making and more effective engagement. With this new experience, users can:
- Ask questions such as “Summarize this donor’s giving history” or “Identify top engagement opportunities” in Copilot, Teams, Outlook, Word and more
- Access real-time, contextual insights grounded in their Raiser’s Edge NXT data without switching tools
- Take action on fundraising intelligence directly within Microsoft 365 tools
- Reduce time spent navigating systems, and accelerate decision-making
Raiser’s Edge NXT is recognized as Microsoft Nonprofit AI Certified Software, a reflection of its position as a trusted, industry-leading platform for fundraising and engagement. The Copilot-enabled agent builds on this foundation, extending the power of Blackbaud’s AI into the Microsoft ecosystem while maintaining the data integrity, governance, and security that nonprofit organizations rely on.
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“As nonprofits adopt AI, security and usability are paramount for maintaining trust,” said Justin Spelhaug, President, Microsoft Elevate. “This integration brings responsible, purpose-built AI into familiar Microsoft 365 workflows, helping organizations make better decisions with confidence while keeping their data protected.”
Recent data from the Blackbaud Institute shows that while most social impact organizations are beginning to adopt AI, the resulting benefits are uneven. Blackbaud is focused on making sure the sector can benefit fully from the massive potential of this transformational technology—through educational resources, like the free AI for Social Impact Certification Course, as well as platform solutions like Agents for Good™ and integrations with existing AI tools like Copilot.
The Copilot-enabled agent for Raiser’s Edge NXT reflects Blackbaud’s continued execution on its AI platform strategy: bringing intelligence closer to where customers work, while keeping it grounded in deep sector expertise and responsible design. As organizations navigate rapid AI adoption, Blackbaud remains focused on delivering practical, workflow-native innovation that helps customers move faster, work smarter, and drive greater impact with confidence.
