Luware, a leading provider of customer service solutions built natively on Microsoft Teams, announces it is among the first contact center vendors to utilize the recently launched Microsoft Teams Phone extensibility. With deep integration between Teams and ACS, Luware’s new
Australian Jewelry Brand to Leverage AI-Driven Tools to Support its Global Expansion Impact Analytics™, the leader in end-to-end AI-native planning, merchandising and pricing solutions for the retail, grocery, and CPG industries, announced that it has partnered with Australian fashion jewelry
AI-Powered Closed-Loop Optimization Turns Every Interaction into a Smarter Customer Experience Omilia, a leader in Conversational AI solutions, launched Omilia Workforce AI™, available immediately. A groundbreaking Gen AI-powered call quality management solution, Omilia Workforce AI automates the analysis of live
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