Powered by Agentic Customer Intelligence, Felix 2.0 delivers proactive, data-driven actions for maximized post-sales impact. FunnelStory AI, a leading provider of intelligent revenue solutions, unveiled Felix 2.0, a groundbreaking new AI Data Engineer that helps Customer Success teams maximize revenue
Axonify’s latest survey highlights training gaps as 72% of frontline workers struggle to manage increasing incidents of difficult customer behavior. With the cost of essential goods continuing to rise this year, difficult customer interactions and heightened emotions are becoming a
Acquisition expands the company’s presence in Healthcare, BFSI, and Utilities sectors in the US ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including several Fortune 100 and FTSE 250 firms, has acquired Aucera. Formerly known as
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