Revolutionizing Product Recommendations with AI-Powered Precision Searchspring, a division of Athos Commerce and a leading provider of ecommerce search, merchandising, and personalization, has launched powerful new enhancements to its Personalization suite. Designed to help merchants deliver more precise, intuitive, and
Investment Reinforces Crstl’s Mission to Modernize Retail EDI, Supply Chain Compliance, and Omnichannel Expansion Crstl, the platform transforming retail EDI and B2B commerce, announced an investment led by Mosaic General Partnership and Cohen Circle Fintech Ventures with participation from Shopify
The 2025 State of the Contact Center report shows that balancing efficiency and empathy remains a challenge in the fast-changing customer experience space, with contact centers facing dynamic changes in how they work with AI Calabrio, the workforce performance company,
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