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Foxit Announces Foxit eSign eSignature on Salesforce AppExchange, the World’s Leading Enterprise Cloud Marketplace

Foxit’s customers can now effortlessly generate, sign, and track documents within the platform, accelerating deal closures and agreement completions.

Foxit today announced it has launched Foxit eSign eSignature on Salesforce AppExchange, to easily create and sign digital contracts, agreements, and forms to expedite business in a digital world. Foxit is a leading provider of innovative PDF and eSignature products and services, helping knowledge workers to increase their productivity and do more with documents, ranging from SMBs to global enterprises, located in more than 200 countries.

Foxit eSign eSignature empowers users to effortlessly generate, sign, and send documents for signature while conveniently tracking the entire process within the Salesforce platform. With Foxit eSign eSignature, organizations can streamline client onboarding and enhance the customer signing experience through automated reminders, real-time document updates, seamless collaboration for quick changes, and a visually cohesive signing interface customized to reflect each organization’s brand identity.

Foxit upholds high security standards for global business transactions, employing superior encryption and authentication methods to ensure the protection of sensitive information and prevent tampering and unauthorized access. The user-friendly interface, combined with a mobile-first approach, enables signing on the go from any operating system, including iOS and Android. Additionally, Foxit Sign includes built-in tools to convert popular eSign templates from various vendors and provides multiple authentication methods to ensure legally binding signatures worldwide, surpassing the capabilities of simple sign solutions.

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Susana De Abrew, Chief Strategy Officer at Foxit, expressed the company’s dedication to fostering the growth and expansion of our ecosystem. “Our primary goal is to improve and streamline workflow automation solutions that contribute to our customers’ and partners’ success.” De Abrew highlighted. “Foxit’s renowned experience in providing secure trusted document solutions provides capabilities and expertise from a single eSign solution is unapparelled. Organizations can now quickly deploy the most compliant, secure, trusted eSign to complete the digital transformation in support of the way workers engage with their employers, customers and partners to get work done, signing employment agreements, sales contracts and onboarding new business partners.”

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“We are delighted to welcome Foxit eSign eSignature to AppExchange, as it enables customers to conduct business seamlessly and securely,” said Alice Steinglass, Executive Vice President and General Manager, Platform, of AppExchange. “AppExchange is constantly evolving to connect customers with the right apps and experts for their business needs.”

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Beroe’s AI-Assistant Achieves Milestone with 40,000th Client Query Response, Pioneering Solutions Amidst Supply Chain Volatility

Beroe Inc, a global SaaS-based procurement intelligence and analytics provider, has achieved a significant milestone by responding to its 40,000th client query through its AI-assistant, Abi. This achievement underscores Beroe’s commitment to helping businesses seamlessly navigate both today’s and tomorrow’s procurement challenges amidst ongoing supply chain volatility.

With Abi, clients can access critical data and information effortlessly, without the need to sift through lengthy reports, further enhancing their ability to make informed, strategic decisions in real-time.

In the fast-paced and complex world of procurement, having automated, productized access to market data, risk, price, cost, and ESG data is no longer a luxury, but a necessity. This need stems from several key factors.

Firstly, the global supply chain is becoming increasingly volatile and unpredictable, making it essential for procurement teams to have real-time access to data to make informed decisions swiftly.

Secondly, the sheer volume of data available can be overwhelming, and automation helps in filtering out the noise, allowing teams to focus on the most relevant and actionable insights.

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Thirdly, with the growing emphasis on sustainability and corporate social responsibility, ESG data has become a crucial part of the procurement process. Automated access to this data enables companies to ensure compliance with regulations and align their procurement strategies with their sustainability goals.

Lastly, in an era where cost efficiency is paramount, having immediate access to price and cost data allows procurement teams to identify savings opportunities, negotiate better deals, and ultimately contribute to the company’s bottom line. Therefore, automated, productized access to these data points is a game-changer for procurement teams, enabling them to operate more strategically and effectively.

Through its on-demand Procurement Intelligence platform, Beroe LiVE.Ai, and Abi, its AI-enabled assistant, Beroe has been revolutionizing procurement teams across the globe by delivering cutting-edge data and information that significantly aids their sourcing activities. Abi has been instrumental in addressing a wide array of queries pertaining to cost, supply, demand, price, risk, ESG, and market volatility. This innovative tool has not only saved procurement teams precious time but also empowered them to swiftly transition from information gathering to strategic action. By providing immediate and accurate responses to complex queries, Abi has become an indispensable asset in navigating the challenges of the modern procurement landscape.

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Over the past three years, Beroe has successfully helped numerous clients navigate supply uncertainty, find alternate suppliers, optimize procurement processes, and address ESG challenges. By doing so, Beroe has enabled clients to free up cash and resources that can be allocated to other valuable investments.

Beroe provides solutions that leverage advanced analytics, predictive modelling, and risk management strategies. These tools arm clients with the insights needed to build resilience and maintain a competitive advantage in a rapidly changing market.

As we move forward, Beroe remains committed to innovating and enhancing its offerings to meet the evolving needs of its clients. With a focus on harnessing the power of data, advanced analytics, and AI, Beroe is poised to help businesses navigate the complexities of the global supply chain, mitigate risks, and seize new opportunities. This commitment to excellence and client success is what makes Beroe a trusted partner for businesses worldwide. As we celebrate the milestone of our 40,000th client advisory, we reaffirm our dedication to empowering procurement teams and driving sustainable growth for our clients.

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ThisWay Global Expands Sales Team to Meet Unprecedented Growth

thisway global logo

New Expanded Sales Team Strengthens Bench To Propel Market Acceleration with AI Bias-Removal, Business Automation and HR Tech Solution

ThisWay Global, the leader in AI bias-removal and talent acquisition sourcing technology, announced it has expanded its sales team. The new appointments reflect the growing demand from mid-market and enterprise companies seeking ethical AI, business automation and unbiased HR technology solutions that also ensure strict adherence to EEOC and OFCCP guidelines. ThisWay Global has experienced 1,400% growth in its customer base due to continued market demand for their suite of proprietary technologies.

Wendy Kall joins ThisWay Global as an Enterprise Account Executive where she will apply her 15 years of deep-seated expertise in diversity and OFCCP-focused HR tech sales and sales management to her role. She holds a notable track record, having constructed a sales offering from inception at DiversityJobs and leading a large team of diversity-focused Account Executives at Circa. Wendy complements her extensive professional experience with a strong academic foundation, holding a Bachelor’s degree in Journalism and Spanish and an MBA from the University of Texas. She is based near Dallas, Texas, with her family.

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Nicholas Murphy brings critical insight to ThisWay Global as the West Coast Enterprise Sales Executive, drawing on over 17 years of founding HR tech startups, leading enterprise sales, and recruiting top talent. A seasoned entrepreneur and go-to media contributor on the “future of work,” he has shared his insights with USA Today, The Wall Street Journal, and other major outlets. Nicholas resides in Scottsdale, Arizona.

Dedric Mathis, a seasoned Sales Account Executive with over 14 years of experience in diverse industries, brings a unique blend of a professional sports background and comprehensive sales expertise to ThisWay Global. After a 7-year professional football career with the NFL and CFL, Dedric embarked on a sales career that saw him succeeding in roles from the automotive industry to software integration. After earning his Bachelor’s degree from the University of Houston in 2020, Dedric transitioned into software sales, successfully building partnerships through consultative selling solutions tailored to client needs. Dedric is known for his ability to nurture relationships, demonstrated by his current engagement with Circa/Mitratech.Dedric resides in San Antonio, Texas.

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AI Unlock Unveils World’s First AI Sales-Focused Training Platform to Upskill Employees

AI Unlock, a first-of-its-kind innovator in the field of artificial intelligence and sales training, is proud to announce the launch of its revolutionary AI sales training platform. The platform will teach people and businesses on how to leverage the power of cutting-edge AI technology to sell more, faster.

AI Unlock addresses the need to train and upskill salespeople into the next generation of selling with AI tools.

“It’s necessary more than ever for people to start upskilling their sales performance using AI,” said Jeffrey Maganis, co-founder of AI Unlock. “We’ve already seen the exponential results that AI can bring to organizations, and even the top consulting firms around the world are recommending both Fortune 1000 companies and small-to-medium businesses to start training their employees now on using AI tools.”

AI Unlock’s sales training platform represents a significant step forward in traditional sales training by focusing on AI specific training, tools, and proven sales strategies.

Course modules cover how to generate more leads, how to utilize sales automation tools, how to exponentially create more content to attract buyers, how to better understand your targeted buyer, how to scale outbound prospecting, how to save time writing emails, and more.

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“With AI Unlock, organizations now have a way to train their entire salesforce effectively, quickly, and on a continuous basis with the ever changing AI landscape. This will help both leaders, and also individuals unlock new productivity, oftentimes without the need to bring on additional staff.”

This unique AI sales training platform teaches both the fundamentals of AI, and also advanced topics. Course modules are available in short-form videos that are quick for busy sales professionals, and also long-form videos that are in-depth and highly detailed with hours of content that are frequently updated.

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Key features of the AI Sales Training Platform include:

  • Introduction to the Latest AI sales tools
  • ChatGPT Sales Prompt Engineering training

“We’ve been hearing that companies are trying to do more with less right now. Our AI sales training platform has been curated by some of the top sales professionals from around the world, and by trainers that have experience working with some of the largest companies.”

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GFT Appoints AWS Veteran to Scale Cloud-Based Infrastructure Delivery to Global Organisations

Brigitte Sollie Joins the Company to Introduce Cloud Migration Efficiencies to Banks, Insurers, Manufacturers and Private Equity Firms

Cloud-based infrastructures represent clear opportunities for companies to outpace the rest of their industries with increased speed to market, scalability, resilience and sustainability in their digital offerings. For many, the question remains how to get there. Global digital transformation company GFT is expanding its Amazon Web Services (AWS) business division with the appointment of Brigitte Sollie as SVP, Global Head AWS Sales and Strategy to deliver on these ambitions.

Sollie will play a critical role in GFT’s global AWS strategy as it delivers cloud infrastructure to meet growing global demand. With more than 950 AWS-specific experts, GFT is a leading implementation partner of AWS, ranking as the top provider in Latin America and the third-largest provider of AWS migrations worldwide.

“When implemented effectively, digital transformation can revolutionize customer engagement, fuel innovation, and disrupt entire industries,” says Brigitte Sollie. “Joining GFT provides a distinct opportunity to enrich my journey with AWS, while preserving my role as a trusted thought leader and advisor. Through expanding the GFT/AWS partnership, I look forward to fostering strategic alliances with our clients that will play a pivotal role in shaping the future of digital transformation and elevating client engagement.”

“Cloud computing is no longer a niche topic, but a necessity for companies to compete in their industries. We’ve been guiding companies through their cloud journeys since the time when most still raised their eyebrows at the idea,” said Marika Lulay, CEO of GFT. “The addition of AWS expert Brigitte Sollie to our team is a natural next step as we scale our AWS offering to meet the ambitions of organisations worldwide.”

GFT’s AWS Division Features More Than 950 Experts and 650 Certifications

In expanding its dedicated AWS practice, GFT is investing in growing its deep technical expertise and partnerships with AWS-powered technologies. Under Sollie’s leadership, the company will build upon its proven track record of accelerating speed to market and operational productivity through the more than 100 client projects it has completed on AWS.

GFT is an AWS Advanced Tier Service Partner with more than 650 certifications for cloud-based services including coding, database management and cybersecurity. It additionally achieved:

  • AWS Financial Services Competency status last year, complementing previous achievements including its
  • AWS Migration Competency and
  • AWS DevOps Competency.

Former AWS Executive to Grow GFT’s AWS Team and Partnership

Sollie formerly served as Enterprise Executive Strategic Advisor at AWS. In her new role at GFT, she will specifically oversee GFT’s global AWS strategy, manage its multi-year partnership with AWS, and further cultivate executive relationships with AWS clients.

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GFT is a partner to some of the world’s leading AWS-based solution providers. In the banking and finance industry, GFT developed BankLiteX in collaboration with Thought Machine. Running on AWS, the solution enables banks to introduce cloud-based, digital entities, such as Standard Chartered’s Mox, in as little as three months. In the insurance industry, GFT is an implementation partner to Guidewire, an AWS-powered core system provider for property and casualty insurers. In the private equity space, GFT partners with cloud-based provider LemonEdge.

“The digital opportunities available to companies once they migrate to the cloud are too large to ignore, but so are the risks of going through it alone,” said Marco Santos, CEO Americas at GFT. “As we partner with companies throughout their digital journeys, from ideation to implementation, we prioritize their ability to scale efficiently by scaling our own expertise alongside them.”

GFT in a Strong Position to Exponentially Scale Global Digitalisation

Sollie has more than 25 years of experience in the IT industry, having represented various lines of business and overseen vendor sales, as well as in her capacity as a technology entrepreneur. Prior to AWS, she served as IBM’s strategic digital transformation advisor, specialising in cloud, security and analytics. Sollie additionally held dCIO and CISO roles at the Ohio Department of Public Safety, where she successfully led the organisation’s enterprise Agile transformation, mainframe retirement and data center modernisation.

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Sollie’s appointment marks an important milestone in GFT’s journey to transform companies’ digital visions into tangible realities. Her leadership, paired with GFT’s global expertise, puts the company in a strong position to exponentially scale its clients’ ability to innovate and compete in the digital landscape.

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ChurnZero Launches AI-powered Customer Briefs

ChurnZero applies Customer Success AI to equip users with instant, comprehensive summaries of their accounts’ attributes, health, usage, engagement, interactions, and more.

ChurnZero, the platform and partner for Customer Success, has launched Customer Briefs, a powerful AI enhancement that compiles a customer’s key details, interactions, and activity into a concise, relevant summary with a single click. Powered by ChurnZero’s Customer Success AI (CS AI™), the first generative AI assistant built into a Customer Success platform, Customer Briefs is an industry first, using qualitative and quantitative data to equip users with accurate, up-to-date context for any customer meeting, renewal negotiation, strategy consultation, or other interaction.

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Until now, gathering detailed account summaries from call notes, surveys, health scores, usage data, and more has been a time-intensive but necessary task for Customer Success teams. Customer Briefs eliminates the need to comb through the data required to understand a customer’s needs, progress, and likelihood to renew, expand, or churn. Now, after customizing their Customer Briefs to include the most relevant information, CS teams using ChurnZero can generate AI-powered summaries for any account, with the following options:

  • Account overviews: Key attributes that provide important context on customer history, current status, and forward-looking goals.

  • Health and usage: Current and recent health scores including highest, lowest, and average scores; usage statistics such as days active, users active, time logged, and licenses utilized.

  • Communications and survey feedback: NPS®, CSAT and CES scores with positive, neutral, and negative comments; recent emails and action items.

  • Engagements: Accounts’ most recent call notes and activities logged by Customer Success managers, with recurring themes, concerns, and opportunities highlighted.

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“Customer Success AI is already a great writing and productivity assistant for time-pressed Customer Success teams. Now, we’re evolving it into a great research and analytics assistant,” says You Mon Tsang, CEO and co-founder, ChurnZero. “We’re excited about its ability to synthesize vast amounts of data and surface relevant, actionable facts and themes, as well as the competitive advantage it gives our customers—both in terms of better, faster insight, and in time saved that they can re-focus on the strategic and creative aspects of Customer Success.”

Customer Briefs is the latest AI enhancement to ChurnZero’s Customer Success AI capabilities, which help CS teams get more done and scale their impact through generative AI. Since the launch of CS AI in January 2023, CS teams worldwide have used it to accelerate their content creation, strategy ideation, activity reporting and more. ChurnZero’s thoughtful application of AI and other innovations continue to earn the company widespread recognition, including 2023’s CODiE Award for Customer Success software.

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Strong Consumer Loyalty and Economic Confidence Amidst Early Shopping Season: Optimove 2023 Holiday Survey Reveals

Insights Offer Actionable Recommendations for Marketers to Enhance Customer Experience and Foster Brand Loyalty

Optimove, the first Customer-Led Marketing Platform, today released its 2023 Holiday Survey, which uncovers compelling insights into consumer behavior and the factors that drive sales during the holiday season.

The survey’s second annual edition reveals that forty-two percent (42%) of consumers prefer to shop exclusively at familiar stores or websites they have patronized before, highlighting the significant impact of loyalty on driving sales. Plus, an overwhelming majority of respondents, 93%, expressed a strong likelihood to revisit a brand or retailer following a positive experience, underscoring the pivotal role of customer satisfaction in fostering lasting relationships. These findings emphasize the critical importance for businesses to prioritize customer loyalty and nurture enduring connections with their audience.

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Marketers should be cognizant of causing marketing fatigue

Further, results show that most shoppers (55%) will tire of Holiday marketing messages by October, which will rise to 73% by November. In addition, results show that holiday shopping starts early, as 50% of respondents will begin shopping by the end of October. While brands want to reach consumers before they buy, marketers should focus on delivering personalized, relevant, and timely content to engage consumers.

Pini Yakuel, CEO of Optimove, emphasizes the importance of understanding consumer preferences and managing marketing communications to maintain engagement and prevent fatigue. Yakuel said, “Managing communication frequency and relevancy is crucial for avoiding customer dissatisfaction and unsubscribing. Most brands struggle to do this effectively as they either batch-and-blast consumers or use rigid journey builders that cater to the ‘average consumer.’ In a world where consumers demand personalization and relevancy, brands must embrace AI to orchestrate individualized journeys and messages. Embracing AI enables brands to meet consumers’ evolving expectations, create meaningful connections, and differentiate themselves in a competitive market.”

He advises retailers to provide early access to offers, lead with competitive pricing, build trust, demonstrate environmental responsibility, and capitalize on early shopping trends. “By implementing these actions, retailers can enhance brand loyalty, attract and retain customers, and drive success during the holiday season.”

Consumer confidence up

Furthermore, the survey delves into the current landscape of consumer confidence, revealing a promising uptick in both personal finances and the broader economy, as 35% of respondents plan to spend more on holiday gifts compared to the previous year. In contrast, last year, only 17% of Optimove’s 2022 Holiday Survey respondents planned to spend more than the previous year (2021), marking a 105% increase.

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Qtrac Announces WhatsApp Integration for Virtual Queuing Solution

New Feature Designed to Expand International Reach, Provide More Options for Personalizing Messages to Customers 

Qtrac, a world-leading provider of virtual queue management and appointment scheduling systems, today announced that it has added a WhatsApp integration to its virtual queuing solution. This new feature will allow the company to expand further into international markets and give clients more options for personalizing messages to their customers.

Qtrac allows customers to join a virtual queue and receive real-time updates about their place in line. While customers are waiting, employees can reach out with messages and important information, and customers can do the same.

The Qtrac-WhatsApp integration provides an alternative to SMS text notifications, which were previously the only option businesses had to communicate with their customers through Qtrac. WhatsApp, a popular, free messaging platform, requires only an internet connection to chat and has grown in popularity around the world in recent years.

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“WhatsApp’s widespread adoption has led to a decline in SMS usage in many countries outside of the United States, but most virtual queuing solutions do not offer it,” said Qtrac CEO and Founder Yoni Lavi. “People also often prefer the convenience and features offered by WhatsApp. This integration opens the door to new, international markets where WhatsApp is a requirement, and it gives more options to all business owners regarding how they communicate with their customers.”

In addition to better serving markets outside of the United States, WhatsApp offers different pricing structures that benefit international clients and the ability to better personalize messages by letting a brand’s personality shine through the use of emojis.

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Qtrac is currently rolling out this feature to one of the largest banks in Jamaica, which requires the use of WhatsApp. Qtrac anticipates interest from a wide range of companies in a similar situation. To learn more about the WhatsApp integration, visit the Qtrac blog.

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Vendavo Announces Gina Bates as New Chief Revenue Officer

Vendavo Logo (PRNewsfoto/Vendavo)

Vendavo, the global market leader in B2B pricing, selling, and rebate solutions, today announced Gina Bates has joined the company as Chief Revenue Officer.

As leader of new sales and customer expansion, consulting, sales enablement and partnerships, Bates joins the Vendavo executive leadership team to further fuel the company’s global sales engine, accelerate growth, and deliver ongoing customer and partner value.

Gina Bates joins the Vendavo leadership team to further fuel the company’s global sales engine & accelerate growth.

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Bates is a passionate sales leader and team builder with a long history of leading teams that specialize in driving noteworthy business outcomes. Her more than 25 years of experience includes demonstrated success at SAP, Coupa, Anaplan, and Mulesoft.

“Gina is an engaging relationship builder, both with customers and internal teams,” said Bruno Slosse, CEO at Vendavo. “We are excited to welcome her expertise and energy to our sales and customer care initiatives.”

“The current economic landscape makes now a perfect time for manufacturers and distributors to zero in on profitability boosters and efficiency savers,” said Bates. “For this reason, I’m very excited to be joining Vendavo, a respected leader in this important space.”

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