Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today appointed Todd Zerbe as Senior Vice President of Engineering. He is responsible for…
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Verint, The Customer Engagement Company™, announced TELUS International has upgraded to the newest version of Verint Workforce Engagement, part of the Verint Customer Engagement Cloud…
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Avaya , a global leader in solutions to enhance and simplify communications and collaboration, announced it has been classified as an Innovative Vendor and a Value Index Leader in the…
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Connects voice, digital, and AI applications including Google, Nuance, Amazon, IBM Watson and BYO into a single user interface Avaya, a global leader in solutions to…
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Partnership enhances virtual meeting capability, provides a personalized, more engaging experience TimeTrade SilverCloud, an industry-leading provider of customer engagement…
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Avaya, a global leader in solutions to enhance and simplify communications and collaboration, has expanded the availability of its Avaya OneCloudTM CCaaS contact center solution into…
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Verint® , the Customer Engagement Company™, today announced that Vericast, a leading marketing solutions company, together with its Harland Clarke contact center solutions, has selected…
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Paytronix Systems, Inc., the most advanced digital guest experience platform, announced that it has integrated its loyalty platform with the Revel Systems cloud-based point of sale…
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Voximplant Platform as a Service Latest Partnership with Google Cloud Enables Businesses Worldwide to Scale Enhanced Customer Experiences with AI in High Complex Environments  …
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Acquisition from KKR follows significant growth and successful evolution to the cloud Thoma Bravo, a leading private equity investment firm focused on the software and…
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