Customers Can Now Benefit from EdCast’s Skilling and Learning Experience Solution Integrated with Salesforce EdCast announced today it has updated its talent experience…
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Company unveils new interface to streamline the analytics process, help analysts diagnose changing metrics in seconds, and speed decision-making Sisu, the industry’s first…
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NICE inContact, a NICE business (Nasdaq: NICE), today announced that NICE inContact CXone, the leading cloud customer experience platform, has been named a Gold winner in the 2021…
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Amity, the global provider of innovative digital solutions that power social experiences, today announced the launch of Amity Social Cloud. In this suite, existing modules that…
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As contact centers are relying on digital, remote-first operations, today Verizon Business announced the addition of Genesys Cloud, as part of the company’s global customer experience…
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Cloudinary, the media experience platform for many of the world’s top brands, today announced that Crocs, a world leader in innovative casual footwear, has selected Cloudinary’s…
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Guardian Life Insurance Uses Lucidworks CXC To Connect Employees With the Most Relevant Information, Improving Productivity and the Employee Experience CDW Experienced a…
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Windstream Enterprise (WE), a managed communications services provider, has enhanced its XCaaS service to include Mitel’s Virtual Agent and Agent Assist solutions powered by Google…
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New sales, service, and marketing innovations help organizations create and nurture loyal customer relationships To help organizations create dynamic and memorable experiences for…
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UK-based FourNet and Prodec Networks Add Avaya OneCloud CCaaS to their portfolios Avaya, a global leader in solutions to enhance and simplify communications and…
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