Market researcher ISG recognizes SymphonyAI Summit for simple, powerful IT and enterprise service management workflows SymphonyAI Summit, a SymphonyAI division, announced that its…
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SaaS solution simplifies phone-based billing work with portfolio of virtual agents and out-of-the-box payer automations Outbound AI, the Conversation AI company for healthcare,…
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LiveVox’s single pane of glass offering mitigates risk, maximizes performance, reduces customer effort, and increases the bottom line LiveVox Holdings, Inc, a leading cloud-based…
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New Longitude survey of over 5,600 people across 16 countries highlights acceptance of automated machines is growing among consumers, but transparency is key As Artificial…
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IQVIA, a global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry, today announced it has added new AI-powered…
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TrueNorth, a global fintech software development company, and Boost.ai, a global leader in conversational artificial intelligence for Fortune 1000 companies, today announced a new…
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SmartAction, a leading provider of AI-powered virtual agents for contact centers, announces its promotion of Gary Davis from President to Chief Executive Officer. Prior to President and…
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#1 ISP in South Africa partners with industry-leading messaging customer service platform to power effortless customer care and to support rapid subscriber growth Süpersonic, South…
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New AI Maturity Benchmark Report Shows Advanced Solutions More Likely to Improve Customer Satisfaction, Agent Productivity and Revenue Growth Sixty percent of…
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Catch the latest in salestech and next gen contact centre solutions from our latest SalesTech weekly highlights: _________ SalesTech Quote-of-the-Week! It’s clear that ensuring…
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