










Enhanced technology:Â Implementation of new generative AI tools to analyse reviews at scale – 90% of fake reviews removed by automated technology in 2024 Increasing scale strengthens trust:Â Growing number of reviews helps protect integrity of platform through enhanced data insights –

Imagine Sarah, one of your top sales executives. You’ve just announced a strategic partnership with AWS that could potentially double deal sizes and open new buying centers. Three months later, you discover Sarah hasn’t leveraged the partnership once. Not because

Bright Pattern, a recognized leader in AI-powered omnichannel contact center software, and OmniSphere360, a dynamic provider of unified communication and customer experience solutions, announced a new partnership. Businesses in the USA and Canada will benefit from enhanced efficiency, improved customer




Brought to you by
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.