Agents Play a Pivotal Role in Supporting Self-Service Investments Sixty percent of customer service agents fail to promote self-service options, according to a survey by Gartner, Inc. A Gartner survey of 5,801 customers conducted in January and February 2025 revealed
Readymode, a leader in intelligent outbound customer engagement and predictive dialing for sales teams, is proud to announce the launch of its new Managed Remediation feature within the Readymode iQ platform—an innovative tool designed to help businesses maximize their connect
Fasoo, the leader in data-centric security, introduces new momentum for Fasoo Smart Screen (FSS), its advanced screen security solution designed to control unauthorized screen capture tools and display a dynamic watermark on screen, deterring users from taking a photo using smartphones.
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