New agentic capabilities resolve service requests autonomously, deliver real-time insights and simplify the deployment of AI agents for support teams Most AI-powered service tools stop at answering questions. Freddy now goes further by getting work done. At its flagship Refresh event, Freshworks
Geopolitical tensions, manufacturing constraints and technology shifts are creating a perfect storm for high-tech manufacturers in 2025. With proposed semiconductor tariffs, China-US trade uncertainties and volatile AI chip demand, revenue leaders are searching for more resilient approaches to protect their
Texting platform expands native Salesforce integration with embedded SMS, bi-directional sync, and Marketing Cloud support. TextUs, a leading SMS engagement platform, is excited to announce the release of its enhanced Salesforce integration. Designed to empower sales and marketing professionals, this
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