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Sprinklr Chooses Rocketlane to Power Global Services Delivery
Artificial Intelligence (AI)
STS News Desk

Sprinklr Chooses Rocketlane to Power Global Services Delivery

Rocketlane, the leading platform for professional services automation, announced that it has added Sprinklr, the unified customer experience management (Unified-CXM) platform for modern enterprises, to its customer base. The selection follows a rigorous evaluation process led by Sprinklr’s services leadership.

Broad River Retail Achieves 10-Point NPS Increase and 250% Lift in Feedback with Package.ai
Artificial Intelligence (AI)
STS News Desk

Broad River Retail Achieves 10-Point NPS Increase and 250% Lift in Feedback with Package.ai

Ashley licensee streamlines communication, reduces call volume, and boosts satisfaction with Package.ai’s AI-native platform for customer experience and last-mile optimization Package.ai, the only AI-based platform unifying customer engagement and last-mile logistics for home furnishing retailers and service providers, announced exceptional

Justt Announces Dispute Optimization to Help Merchants Maximize Chargeback Recovery
Artificial Intelligence (AI)
STS News Desk

Justt Announces Dispute Optimization to Help Merchants Maximize Chargeback Recovery

Justt, the leader in AI-based chargeback management, announces Dispute Optimization, a first-in-market capability designed to help merchants make informed and timely decisions on chargeback disputes, reducing associated costs and ensuring the highest possible returns, at scale. Dispute optimization works on

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