WorkWave's new Sales Center software solution balances the need to drive growth through effective, efficient sales processes and a unique experience during new customer acquisition…
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Guardian Life Insurance Uses Lucidworks CXC To Connect Employees With the Most Relevant Information, Improving Productivity and the Employee Experience CDW Experienced a…
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Atento, one of the five largest global providers of customer relationship management and business process outsourcing services (CRM/BPO) and market leader in Latin America, today…
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Customer support team takes home one gold and four silver awards DigitalOcean, the cloud for developers, startups and SMBs, today announced it has been honored with a gold “Customer…
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Windstream Enterprise (WE), a managed communications services provider, has enhanced its XCaaS service to include Mitel’s Virtual Agent and Agent Assist solutions powered by Google…
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Outsell has received a “Top Rated” Marketing Solutions Award in the eleventh annual DrivingSales Dealer Satisfaction Awards, presented at a special event today in conjunction with the…
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Piano, the leading subscription commerce and customer experience platform, today announced extensive enhancements to its flagship product, Composer, which empowers publishers and brands…
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Concentrix, a leading global provider of customer experience (CX) solutions and technology, announced the launch of VOC Essentials, a rapidly deployable and cost-effective solution that…
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The only email signature solution vendor that offers an 'out-of-the-box' integration with Customer Thermometer Exclaimer Group today announces the acquisition of Customer Thermometer,…
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Honor Follows BigPanda’s 99% Customer Satisfaction Score and Average Incident Response Time Under Three Hours  BigPanda, Inc., the leader in Event Correlation and Automation powered by…
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