Avaya AI Virtual Agent Enhanced - the newest co-innovation with Google Cloud – now being adopted by customers worldwide Avaya, a global leader in solutions to enhance…
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Highspot adoption doubled to more than 3 million users in 2020 Highspot, the sales enablement platform that helps companies get the most from their customer-facing teams, today…
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It’s always been important for sales and marketing teams to work in unison to ensure better customer and sales output, the 2020 Covid-19 pandemic has only heightened this need and…
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Social media is consumed with posts of people complaining about bad customer experiences, services not meeting their expectations and being letdown. The customers network and out-reach…
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The new platform transforms how companies interact with their customers through actionable real-time insights McKinsey & Company announced the launch of its new innovative data…
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- Dealerware's mobile-first connected car platform accelerates customer service, provides tools for automated cost recovery and is supported by the most comprehensive and responsive…
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- Leverages ASAPP's artificial intelligence (AI) platform - Helps automate customer service operations and increase agent performance EY today announces an alliance with ASAPP, an…
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The Gartner Peer Insights Customers' Choice Distinction Is Based on Feedback and Ratings From End-User Professionals Who Have Experience Purchasing, Implementing and/or Using the…
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New service reflects company's commitment to deploying information and technology to exceed customer expectations in supply chain management GoExpedi, an innovative e-commerce, supply…
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Infosys, a global leader in next-generation digital services and consulting, today announced the launch of Infosys Cortex, its customer engagement platform. The platform leverages…
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