Written by Shankar Krishnan, founder and CEO, Hashout Technologies To offer a winning digital experience for its customers, companies must possess three vital components: A…
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Leading digital experience platform provider launches Optimization-as-a-Service, empowering brands to unlock their digital potential EpiserverTM, announced it has rebranded to…
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Category Leaders Including Blaze Pizza, MOD Pizza, The Halal Guys, Curry Up Now, Hopdoddy, Dave’s Hot Chicken and More Currently Take Advantage of the Partnership Tattle, the…
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SugarCRM Inc. today deepened its commitment to cloud-based customer experience as an Amazon Web Services (AWS) Advanced Technology Partner within the AWS Partner Network (APN). Sugar…
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New alliance between Aceyus and Verizon allows both SSA employees and the public to benefit from a streamlined, all-encompassing UC/CX platform Aceyus Inc., a leading provider of…
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Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, announced Conversation API, a robust omnichannel communication product that empowers businesses…
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Report highlights aspects including the scalability of the modern marketing technology platform and real-time versus relevant-time experiences Merkle, a leading technology-enabled,…
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Slingshot, the leading 24/7 customer engagement and sales service platform for home services providers, released new technology that gives clients the ability to meet their customers in…
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Frost & Sullivan's recent analysis, European Customer Experience Outsourcing Services Market, 2020, reveals that outsourcers are increasingly relying on advanced technologies to…
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Vee24, the leader in intelligent, conversational, multi-experience solutions, announced the launch of its latest release, raising the bar for live online customer engagement. The…
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