Happy customers drive sales(maaiiconnect). Recent research finds that customers are willing to pay more for a better customer experience (CX). As customers are no longer only comparing…
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Walgreens Boots Alliance, announced an expansion of its strategic partnership with Microsoft and Adobe to launch a world-class digital experience and customer insights platform to…
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ContactPoint 360 announced the opening of a new state-of-the-art Customer Experience Center and Technology Solutions facility, including a 500-seat contact center and CX technology lab…
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Merkle, a leading technology-enabled, data-driven performance marketing agency, has launched a new Performance Marketing Lab. The Lab comprises a cross-functional team of data…
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Qualtrics, one of the leaders in customer experience and creator of the experience management category, today announced a collection of groundbreaking capabilities that strengthen every…
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Positions DXC Oxygen as a Leading Provider of SAP Customer Experience Solutions DXC Technology, the world’s leading independent, end-to-end IT services company,  announced it has…
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APPIX, a revolutionary new audience engagement and lighting effects tool, recently got the chance to prove their expertise at creating memorable moments on The Mixtape Tour with New…
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Former Anaplan, Apttus and Marketo Executive, Maria Pergolino, and Senior Hubspot Leader, Chris Englund, Join the Leading Customer Experience Automation Company ActiveCampaign, the…
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New Suite of Predictive AI Models Featuring 230 AI Signals and Growing Creates Powerful Conversational Insights for Businesses That Engage with Customers over the Phone and via Text…
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Leading specialty retailer and wellness lifestyle company was recognized at Aptos Engage conference for omnichannel transformation and retail innovation Aptos, Inc., a recognized…
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