Bright Pattern partners with Visual Contact to deliver a modern, cloud-based contact center solution that is powerful yet easy to use and customize to meet unique business needs Bright…
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Verint’s AI Blueprint Wins Automation Solution of the Year Award Verint Systems, The Customer Engagement Company™, announced it has won Automation Solution of the Year for its AI…
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Medallia, the global leader in experience management,  announced it has entered into a definitive agreement to acquire Stella Connect, the real-time feedback, coaching and quality…
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UJET Inc., the ultra-modern cloud contact center platform for customer-centric enterprises, announced it is extending its partnership with Zendesk, Inc. by making its all-in-one contact…
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Genesys®, the global leader in cloud customer experience and contact center solutions, has been named a Leader for its Genesys Cloud™ platform in "The Forrester Wave™:…
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Talkdesk, the cloud contact center for innovative enterprises, announced it is a Leader in The Forrester Wave™: Contact-Center-as-a-Service (CCaaS) Providers, Q3 2020, published by…
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Radware® (NASDAQ: RDWR), a leading provider of cyber security and application delivery solutions, announced the addition of three new scrubbing centers in India, Brazil and Israel.  …
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3CLogic, a leading provider of cloud contact center software, announced its latest partnership with AVANT Communications, a platform for IT decision-making and the nation’s premier…
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Onica, a Rackspace Technology™ (NASDAQ: RXT) company and Premier Consulting Partner in the Amazon Web Services (AWS) Partner Network (APN) and audited AWS Managed Service Provider,…
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Neo4jⓇ, the leader in graph technology, announced that Neo4j Aura for Google Cloud Platform is now available as a fully integrated graph database service on the Google Cloud…
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