Customer experience software, also known as CX, CXM, or CEM, is one of the most in-demand software in sales and marketing today. These software allow the companies to track, collect and…
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ASAPP, Inc., the artificial intelligence research-driven company, announced today it raised $120 million in Series C financing. This brings ASAPP's total funding to $400 million and…
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Medallia, Inc., the global leader in customer and employee experience, announced the launch of two new platforms, the Medallia Developer Platform and Medallia Go, an out-of-the-box…
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NICE  announced that NICE Enlighten AI for Customer Satisfaction has been named a winner of the 2021 CUSTOMER Magazine Product of the Year Award by integrated media company TMC.…
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With irreversible changes to how the world does business over the past year, support leaders now say that customers will prefer conversational, messenger-based engagements with brands…
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Agiloft, the global standard in no-code contract lifecycle management (CLM), announced it has once again been named a Value and Customer Leader by industry analyst firm Spend Matters in…
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Three pre-configured AI solutions are now available for customer contact center and social media insights Veritone, Inc., the creator of the world’s first operating system for…
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Blackbaud, the world's leading cloud software company powering social good, is pleased to announce that Chris Singh has been appointed senior vice president of Customer Success. In this…
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PrimeRevenue, Inc., the leading provider of technology enabled working capital solutions, reports that recent investments in customer-focused systems and service enhancements have…
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