7.ai, a recognized global leader in conversational AI, announced the 7.ai Engagement Cloud, the industry's first integrated suite of conversational AI services designed to power both…
Read More...

Infoblox Inc., the leader in Secure Cloud-Managed Network Services, and Zogby Analytics today are unveiling research into the ongoing IT challenges posed by the COVID-19 shutdown. Half…
Read More...

Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced its partnership with AI communications leader, EBO.ai to…
Read More...

Khoros, a global leader in customer engagement software, announced that it offers Google’s Business Messages. Google’s newest channel makes it easy for customers to initiate rich…
Read More...

Customer habits and relationships with companies were altered during the Covid-19 pandemic. Aivo, a company specialized in artificial intelligence customer service solutions, made a…
Read More...

Texting Widget Allows Businesses to Add Full-Featured Text Messaging Interface to Any CRM Platform Zipwhip, the inventor of Texting for Business, announced the availability of its…
Read More...

DRUID, a company specialized in developing intelligent virtual assistants (chatbots) for enterprise companies, has announced a strategic technology partnership with Vonage  a global…
Read More...

Despite the boom in the use of social media to contact businesses, the good old phone still remains the most important communication method for customers to contact businesses in the…
Read More...

Ever realized the problems one faces with the conventional visiting cards?  To name a few, around 9 out of 10 business cards end up in the bin, also Do you know in an average person’s…
Read More...

New Developer-First Platform Allows Businesses to Incorporate Social and Direct Messaging into All Customer Workflows Zendesk, Inc. announced Sunshine Conversations, an API-based…
Read More...