Alltius' new AI assistants help financial institutions, insurance brokerages and banks to slash customer wait times, drive sales & improve customer support. Alltius, a leader in…
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Generative AI–powered productivity enhancements and cost savings could boost retailers' already thin margins Personalized shopping initiatives, such as AI-powered…
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NinjaTech AI, an SRI-backed generative AI spinout, powered by custom Ninja LLMs, has created a multi-agent personal AI that can plan and execute real-world tasks asynchronously,…
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Leading data and AI platform helps explain and integrate large language models to augment existing processes; SAS Data Maker will address critical challenges without compromising…
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Calling an automated customer service line can feel like getting lost in a frustrating maze. A robotic voice greets you and rattles off the menu options. As you navigate the confusing…
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Alliance combines the strength of Shopify's leading commerce platform with Google Cloud's leading AI-infrastructure and delivery by Cognizant's retail technology experts Cognizant…
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In recent years, customer service has undergone a profound shift, marked by a surge in demand, heightened intensity, and ever-increasing expectations from a more discerning clientele.…
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Artificial Intelligence is Saving GTM Teams - Will It Also Replace Them?  Less than a year ago, I dismissed artificial intelligence with a roll of my eyes, considering its impact on…
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With any customer support interaction, customers hope for a swift, simple, and satisfying experience. But historically, support exchanges are laden with delays, require agent transfers,…
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By Using Only Customer-Specific Content, this New Approach to Artificial Intelligence Means Rapid Deployment and Correct "Tone", Without Data Cross-Pollination Unbound Commerce…
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