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MoEngage Secures Additional $180 million in Series F Funding; Completes Liquidity Event for Employees & Investors

The round, led by ChrysCapital and Dragon Funds, underscores MoEngage’s global momentum as enterprises move beyond legacy marketing clouds to adopt MoEngage’s insights-led customer engagement platform for both marketing and product teams.

MoEngage, the customer engagement platform for consumer brands, announced it has raised an additional $180 million as part of its Series F round. This follows the $100 million secured in November 2025, taking the total Series F raise to $280 million. The latest investment was led by new investors ChrysCapital and Dragon Funds, alongside Schroders Capital, with continued participation from current investors TR Capital and B Capital.

The capital will be used to accelerate innovation for the Merlin AI suite, scale go-to-market teams in North America and EMEA, and explore strategic acquisitions that extend the platform’s capabilities or accelerate global expansion. Alongside these growth investments, MoEngage has completed its second employee tender offer, totalling approximately $15 million, which benefits 259 current & former employees in their wealth creation journey. The round included select secondary transactions for early investors, namely Eight Roads Ventures, Helion Venture Partners, Z47, and Ventureast.

“At MoEngage, we believe our success is a collective effort, built on a culture of ownership and innovation. It is vital that we recognize the people who brought us to this stage,” said Raviteja Dodda, CEO & Co-founder, MoEngage. “This liquidity program reflects that commitment by ensuring that the builders of MoEngage, our employees, and early investors have the opportunity to directly share in the milestones we achieve together. We are grateful for the partnership of ChrysCapital, Dragon Funds, Schroders Capital, TR Capital, and B Capital as we continue to scale globally.”

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Building on its leadership as the customer engagement platform for marketers, MoEngage is strengthening its suite for Product Teams with MoEngage Analytics and MoEngage Inform. As modern customer engagement isn’t driven solely by marketing, product, and marketing teams must operate on shared data to ensure customer experiences are connected, not fragmented.

MoEngage Inform streamlines critical transactional messaging, such as OTPs, account updates, and service updates, via a single API across messaging channels and delivery providers, ensuring reliability distinct from marketing campaigns. Meanwhile, the enhanced Product Analytics capabilities in MoEngage Analytics bridge the gap between insight and action. By unifying behavioral data with immediate engagement, MoEngage empowers Product Managers to uncover the ‘why’ behind user behavior and instantly trigger experiences that drive retention and LTV.

“Customer engagement has never belonged to just one team. Customers move through many moments, and those moments should feel connected and supportive,” added Dodda. “When product, engineering, and marketing work from the same data and tools, they can show up more naturally for their audiences. That’s the experience we want to help companies deliver so they can grow their brands.”

“At Zeta, we are building the modern banking stack for the world’s leading financial institutions. As a data-driven company, we rely on deep customer insights to drive our product strategy,” said Bhavin Turakhia, Co-founder & CEO, Zeta. “MoEngage Analytics has helped us optimize critical journeys like onboarding, activation, and cross-sell, while their messaging capabilities allow us to instantly nudge customers. Effectively bridging the gap between insight and action. As a user of the product, I am impressed by the constant innovation. Additionally, MoEngage Inform has become essential for powering our mission-critical communications, delivering account and transaction updates with high reliability and speed.”

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“MoEngage Inform has become a core part of how we run our e-commerce experience at Loblaw across our lines of business,” said Charu Pujari, SVP, AI and Engineering at Loblaw Digital. “It keeps customers updated on their delivery and pickup orders with the speed and reliability they expect, which has made a meaningful difference in how engaged and confident they feel throughout the process.”

Rishabh Iyer, Vice President at ChrysCapital, stated, “ChrysCapital is excited to partner with MoEngage for its next phase of AI-led growth. This investment aligns with our strategy to back technology platforms, built in India for global enterprises, leveraging deep talent, capital efficiency, and a sophisticated understanding of enterprise needs. We are impressed by MoEngage’s disciplined operating model, sustained US execution, and broad product capabilities. We look forward to helping the team become the world’s leading marketing technology platform.”

Ridhi Chaudhary, CIO of Dragon Funds, said, “We are pleased to partner with MoEngage, impressed by its strong management, continuous product innovation, and durable growth. We believe MoEngage’s best-in-class product and AI capabilities position it well to lead the martech category.” Aakash Tulsani, Managing Director at Dragon Funds, added, “MoEngage sets the bar for innovation by leveraging AI on first-party data, making it essential for marketers. It is a privilege to partner with MoEngage again, having invested previously.”

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GrubMarket Appoints Jorge deNeve as Chief Legal Officer

GrubMarket, the AI-powered technology enabler and digital transformer of the American food supply chain industry, as well as one of the largest private food eCommerce companies globally, today announced the appointment of Jorge deNeve as Chief Legal Officer, further strengthening the executive team.

Jorge brings more than two decades of experience in corporate governance, regulatory compliance, and securities law from his experience as an enforcement attorney at the U.S. Securities and Exchange Commission and as an attorney at O’Melveny & Myers, LLP, a highly regarded international law firm.

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Prior to joining GrubMarket, Jorge was a partner at O’Melveny, where he advised leading global companies on legal strategy, litigation and investigations, risk management, and best practices across highly complex, regulated environments. At O’Melveny, Jorge worked closely with his clients’ executive leadership teams and boards of directors on governance matters, disclosure practices, compliance frameworks, and long-term risk management strategies. As an O’Melveny partner, he developed deep expertise operating at the intersection of business strategy, regulation, and corporate oversight.

Earlier in his career, Jorge served as an SEC enforcement attorney, where he developed a first-hand understanding of regulatory expectations, disclosure standards, and enforcement priorities. This experience has given Jorge a well-rounded and practical understanding of how to proactively design legal and governance frameworks that support sustainable business growth.

Jorge was recognized by Lawdragon in 2025 on its “500 Global Leaders in Crisis Management” list, by The Best Lawyers in America® 2026 for his work in securities litigation, and by Securities Docket as a 2025 “Enforcement Elite” for his SEC enforcement defense work. He is bilingual in English and Spanish and brings experience supporting organizations with global operations and cross-border considerations. At GrubMarket, Jorge will oversee the company’s legal function, helping to establish and maintain rigorous standards for governance, compliance, and operational excellence as GrubMarket continues to scale its technology, AI, and food supply chain businesses.

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Jorge acknowledged his appointment by stating, “I am excited to join GrubMarket at such an important stage in the company’s growth. Drawing on my experience as a partner at O’Melveny advising companies and as an enforcement attorney at the SEC, I look forward to supporting GrubMarket’s mission to transform the food supply chain through technology and AI. As the company continues to scale its software, AI, and digital commerce platforms, I am eager to partner with the leadership team to help strengthen the legal and governance foundations that enable long-term innovation, responsible growth, and operational excellence.”

Mike Xu, CEO of GrubMarket, stated, “Jorge brings exceptional legal expertise and a deep understanding of governance and regulatory best practices. His experiences as a partner at OMM and as a former SEC enforcement attorney uniquely position him to help GrubMarket continue to build durable systems and processes, maintain high operational standards, and support our long-term vision as we scale our software, AI, and global operations.”

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DHL Global Forwarding Expands Cold Storage Facilities at Los Angeles (LAX) to Enhance Temperature-Sensitive Logistics

  • Sets new benchmark in cold chain logistics with real-time monitoring, sustainable design, and highly trained Life Sciences specialists.

  • Strengthens DHL’s network of 112 Air GxP and 22 IATA CEIV Pharma-certified stations worldwide, reinforcing its leadership in compliant and sustainable healthcare logistics.

DHL Global Forwarding, the air and ocean freight specialist of Deutsche Post DHL Group, is excited to announce the expansion of its cold storage facilities close to the Los Angeles International Airport (LAX). This $1.5 million investment enhances the facility’s capacity to meet the growing demand for temperature-sensitive logistics, ensuring the safe and efficient handling of pharmaceutical, life science and healthcare goods for customers across multiple industries.

“bioMérieux is proud to partner with DHL Global Forwarding for temperature-sensitive logistics in the U.S. Their expertise and advanced infrastructure give us confidence in maintaining product integrity across our supply chain,” said Eduardo (Eddie) Cortadillo, Head of International Transportation & Customs at bioMérieux.

The expanded LAX facility reflects DHL Group’s broader Health Logistics strategy, which prioritizes investments in temperature-sensitive infrastructure, digital solutions, and specialized teams across the region. This facility complements other regional initiatives, supporting secure, compliant, and efficient supply chains for healthcare and life science products.

This expansion is part of DHL Group’s €2 billion investment over the next five years to enhance its logistics capabilities in the life sciences and healthcare sector. With 50% of the investment allocated to the Americas, 25% to Asia Pacific, and 25% to the EMEA region, DHL is expanding its global footprint to deliver integrated, faster, more reliable, and patient-centric logistics solutions wherever healthcare companies operate.

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The facility features cutting-edge technology, best-in-class processes, and a highly experienced workforce, supporting temperature-controlled trans-shipments across the U.S. and the Americas, and strengthening Los Angeles as a critical gateway for trade flows from Asia Pacific and LATAM.

Key Features of the New Cold Storage Facility:

  • Advanced Temperature Control: State-of-the-art systems maintain optimal conditions for pharmaceuticals, medical products, and consumer healthcare items.
  • Automation & Digital Solutions: Real-time Environmental Monitoring System (EMS), temperature monitoring dashboards, and video surveillance ensure audit-ready, transparent operations.
  • Increased Capacity: The expansion will significantly increase the storage capacity for temperature-sensitive shipments, allowing DHL to better serve its customers in the region.
  • Sustainability Focus: In line with DHL’s GoGreen Plus program and Strategy 2030, the site includes electric forklifts, energy-efficient lighting, a paperless workflow, recycling programs, and low-emission infrastructure, supporting DHL’s goal of net-zero emissions by 2050.
  • Specialist Workforce: The facility employs 31 Life Sciences Specialists, with a combined 560 years of industry experience, certified in TAPA, CEIV Pharma, and HAZMAT, and trained regularly under ISO 9001, ISO 14001, and ISO 45001 standards.
  • Global Compliance Standards: Based on the World Health Organization’s Good Distribution and Storage Practices, the DHL Air GxP certification is a baseline requirement across all DHL pharma stations to ensure stringent quality and compliance. Complementing this is the IATA CEIV Pharma certification, a globally recognized standard validating DHL’s capability in handling high-value, time- and temperature-sensitive pharmaceutical shipments.

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“We are thrilled to expand our cold storage capabilities at LAX supporting our customers with tailored solutions in healthcare logistics,” said Fabian Rybka, Station Manager Los Angeles (LAX) at DHL Global Forwarding. “This investment reflects our commitment to meeting the growing demand for temperature-sensitive logistics solutions and reinforces our position as a leader in the logistics industry,” said Michael Young, CEO North America at DHL Global Forwarding.

As part of DHL’s global cold chain network, the LAX facility will connect seamlessly with 112 Air GxP-certified stations and 22 IATA CEIV Pharma-certified stations globally. This expansion not only supports the fast-growing demand in the U.S. market but also strengthens Los Angeles’s role as a critical gateway for temperature-sensitive trade between the Americas and Asia-Pacific.

“The expansion aligns with our strategy to strengthen our North American logistics network and deliver tailored services to meet growing customer demand,” said Young. “The North American cold storage market, estimated at USD 46.5 billion in 2025, is projected to more than double by 2032, and this facility positions us to support that growth effectively while complementing DHL Group’s regional investments in Health Logistics.”

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project44 Doubles Down on Connectivity Infrastructure With Launch of Connection Accelerator

Industry-first capability delivers instant access to 80,000 carriers across all modes, collapsing traditional onboarding timelines from months to minutes

project44, the Decision Intelligence Platform for the modern supply chain, announced Connection Accelerator. This new capability is a quantum leap for supply chain connectivity, allowing customers to access 80,000 carriers across all modes instantly, with 95% of active connections going live in minutes rather than weeks.

The innovation fundamentally changes how customers activate and manage their carrier networks, moving onboarding timelines from weeks or months to minutes, while unlocking unprecedented control and transparency over their logistics operations.

While the logistics industry fixates on the promises of Artificial Intelligence, project44 is addressing the critical foundation that makes AI viable: connectivity and data quality. The company’s approach is straightforward: AI is only as intelligent as the data feeding it, and without complete access to data across your carrier network, even sophisticated AI models produce unreliable outputs. Connection Accelerator addresses this by transforming carrier onboarding into a reusable connection platform, making it easy for customers to enrich their TMS, visibility, and planning tools with real-time transportation data via project44.

“We have a vision that adding a new carrier should be as simple as connecting with someone on LinkedIn,” said Jett McCandless, Founder and CEO of project44. “Connection Accelerator moves us toward that future. Good data quality and strong carrier connections are what creates AI that delivers real operational value, not just impressive headlines.”

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Immediate control and transparency

Connection Accelerator replaces the “black box” of traditional onboarding with an automated workflow that makes connecting carriers fast and transparent, even at enterprise scale.

Key capabilities include:

  • Intelligent carrier analysis: Users upload their carriers, immediately see which providers are in network, what offerings they support, and are matched with the best-performing connection for that service
  • Instant Connections: Customers can activate over 80,000 connections with the click of a few buttons
  • Real-time status: Full transparency into onboarding progress and connection health
  • Multi-mode support: Seamless management across FTL, LTL, Ocean, Air, and Parcel modes globally
  • Continuous management: Built for the dynamic nature of supply chains, replacing email threads, spreadsheets, and one-off IT projects with a single, always-on engine

Customers upload their carrier list and instantly see which of project44’s 150,000+ carriers are available for immediate activation — then connect to them in minutes, not months. The platform provides real-time visibility into connection status, onboarding progress, and network health across FTL, LTL, Ocean, Air, and Parcel modes globally.

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Unlike legacy systems that treat carrier onboarding as a one-time implementation hurdle, Connection Accelerator recognizes that carrier networks are fluid. Customers continuously add new carriers, replace underperforming partners, and adapt to market changes. Connection Accelerator makes this ongoing network optimization instant and self-service, eliminating the traditional dependency on IT resources and technical integrations that have bottlenecked supply chain agility for decades.

“Supply chain agility means being able to adapt our carrier network as business needs and market conditions evolve,” said Iñigo Serrano, Global Supply Chain Digital Head at Avolta, a leading global travel retail and F&B player. “project44’s connected platform gives us the flexibility to bring on new providers and adjust our sourcing strategies without the lengthy delays that used to slow us down.”

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Auvik Integrates with ServiceNow to Automate Network and Device Inventory Management

Auvik logo

ServiceNow users can leverage Auvik to automatically discover and sync records for devices, streamlining IT configuration and management

Auvik, an award-winning IT solutions provider, announced the integration of its Auvik Network Management (ANM) solution with ServiceNow Configuration Management Database (CMDB) solution. This collaboration automates the synchronization of Auvik’s network device inventory with ServiceNow CMDB, helping overburdened IT teams seamlessly maintain accurate configuration data for governance, compliance, infrastructure planning, and IT decision-making. The integrated solution builds on an existing certification of Auvik for ServiceNow, which has been available via the ServiceNow Store since 2020.

“Together, Auvik and ServiceNow can rapidly provide overwhelmed IT teams with the asset information they need to quickly troubleshoot issues and demonstrate compliance with various standards like CIS and NIST.” – Mark Ralls, President, Auvik.

Addressing Network Complexity with Automated CMDB Sync

“ServiceNow CMDB is a central source of truth for IT assets, relationships and dependencies, improving data sharing across enterprises and accelerating business transformation,” said Mark Ralls, President, Auvik. “To meet the growing complexity and sprawl within networks, integrating with the ServiceNow AI Platform will eliminate the need for IT teams to manually maintain and update network inventories. Together, Auvik and ServiceNow can rapidly provide overwhelmed IT teams with the asset information they need to quickly troubleshoot issues and demonstrate compliance with various standards like CIS and NIST.”

As a ServiceNow Build Partner, Auvik keeps network device information accurate, reliable, and continuously updated. By using Auvik, ServiceNow customers can automatically synchronize records for switches, routers, firewalls, access points, servers, workstations, printers, IoT devices, and any other IP-connected hardware. This synchronization enhances the precision of impact analysis, compliance reporting, and infrastructure planning, allowing teams to spend less time manually maintaining records and more time resolving support tickets.

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ServiceNow Perspective on the Partnership

“As enterprises transition from AI ambition to AI execution, reliable platform partnerships are more important than ever before,” said Alix Douglas, Group Vice President, Partner Solutions at ServiceNow. “Auvik Network Management’s integration, built on the ServiceNow AI Platform, helps customers accelerate time to value and reduce risk, building trust and enhancing overall satisfaction. This collaboration highlights the power of innovation when expert knowledge is supported by an AI platform built for scale.”

The ServiceNow Partner Program rewards partners for their broad expertise and experience to drive opportunities, reach new markets, and deliver transformative outcomes for joint customers across the enterprise. As a Build partner, Auvik develops and distributes applications with the ServiceNow AI Platform, including tailored configurations and seamless integrations to enhance platform capabilities.

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Teikametrics Announces Artificial Retail Intelligence (ARI): An AI-Powered Tool Designed to Drive Cross-Marketplace Success

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Patent-pending GenAI technology boosts product listings, expands catalog assortment across marketplaces, and ad spend within one platform for retailers on Walmart, Amazon, and TikTok to boost visibility, and maximize sales and ROAS.

Graylog Appoints Jorda Cire as Chief Financial Officer to Drive Operational and Strategic Growth

Graylog logo blue

Seasoned technology finance executive brings expertise in scaling and strategy as Graylog enters next growth phase

Graylog, a leading provider of SIEM and log management solutions purpose-built to secure lean teams, announced the appointment of Jorda (Jody) Cire as Chief Financial Officer.

Cire joins Graylog following a successful tenure leading finance functions across venture capital- and private equity-backed technology companies. Most recently, he served as CFO at InterVision Systems, until its acquisition by NWN Corporation. Previously, Cire held CFO positions at Prescott’s Inc., AllCloud, and LogRhythm, where he helped guide companies through capital raises, IPO readiness, and strategic sales.

“Jody brings a combination of operational discipline, capital markets experience, and strategic insight to Graylog,” said Andy Grolnick, CEO of Graylog. “His leadership will be instrumental as we accelerate our growth and continue to deliver an AI-powered SIEM and log management platform built for lean and outcome-driven security and IT operations teams worldwide.”

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In his role, Cire will oversee Graylog’s global financial operations, including capital planning, budgeting, M&A, and organizational scaling. His focus will be on building the operational infrastructure needed to support both organic and inorganic growth, while serving as a trusted advisor to the CEO and Board on long-term strategy and value creation.

“I’m excited to join Graylog at this dynamic stage of growth,” said Cire. “The company has a compelling mission, strong leadership, and a vibrant culture rooted in transparency, teamwork, and innovation. I look forward to helping scale the business with financial discipline and to positioning Graylog for continued growth and strategic success.”

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BillingPlatform Adds Powerful New Platform Capabilities for Advanced Revenue Insights

New Waterfall Reports, AI-Powered Analytics, Workflow Visualization and Advanced Usage Data API Deliver Unmatched Visibility and Control for Revenue Leaders to Accelerate Decision Making

BillingPlatform, the enterprise revenue lifecycle management platform for today’s most innovative business models, announced a series of major enhancements to its platform that deliver best-in-class visibility and empower executives with deeper, data-driven decision-making capabilities. The new features also significantly expand the insight, automation and control available across the revenue lifecycle.

As organizations scale and diversify their revenue models, finance and operations leaders increasingly need unified visibility into performance across products, customers and contracts. Fragmented reporting, complex workflows and manual data handling have long impeded accurate forecasting and compliance. BillingPlatform’s latest release addresses these challenges head-on, combining AI, analytics and automation to deliver real-time views and detailed insights across every stage of billing and revenue recognition.

“Finance and operations teams are under more pressure than ever to make fast, accurate and data-driven decisions,” said Dennis Wall, CEO at BillingPlatform. “These new capabilities deliver the clarity and control our customers need—transforming disparate, complex sets of data into actionable insights that drive smarter revenue strategies and more informed and confident execution across the business.”

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BillingPlatform’s new capabilities deliver powerful insights that increase executive decision-making agility and greater revenue predictability:

Accelerate Decisions with Real-Time Revenue Intelligence

  • Revenue Waterfall Reports by Product and Contract – Eliminate the spreadsheet reconciliation that delays your close. Track revenue recognized and remaining revenue in real time across your entire portfolio—improving period-over-period accuracy and giving auditors the drill-down traceability they need without pulling your team off higher-value work.

  • Revenue Contract Summary Metrics Reports – Surface the KPIs that matter on revenue contracts—total contract value, recognition progress, and revenue allocations in a single view. Spend less time assembling board decks and more time acting on the insights that drive portfolio and pricing strategy.

Transform Business Processes with AI Insights and Interactive Visual Controls

  • AI Descriptions for Formulas and Workflows – Leverage embedded AI to instantly generate clear, human-readable explanations of formulas and process logic, promoting transparency, auditability and cross-department understanding without manual documentation.

  • Workflow Visualization Capabilities – Map your billing processes and data flows to simplify audits and gain business process insight. Enable teams to improve productivity, optimize automation, and accelerate process innovation with an intuitive drag-and-drop interface.

Scale Usage-Based Revenue with High-Volume APIs

  • Usage and Consumption APIs – An intuitive, developer‑centric usage API provides a strong foundation for modern revenue operations. Our new API capabilities allow you to process thousands of records per second, enabling your business to quickly onboard consumption-based billing models into your strategy.

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Together, these capabilities redefine how enterprises monitor, analyze and act on revenue data. Finance, operations and business leaders gain a unified view of financials at every level—from individual contracts to enterprise-wide trends—empowering proactive strategy and informed decision-making.

BillingPlatform continues to set the standard for agile revenue lifecycle management, enabling companies to monetize innovation faster while ensuring control, compliance and operational efficiency across complex, global operations.

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Idx Yieldstack Partners with Yo to Integrate Yo’s Defi Yield Optimization Vaults into Yieldstack

Contact Us – IDX Digital Assets

IDX Digital Assets, the institutional digital-asset division of IDX Global, and YO, the yield engine for the crypto economy, announce integration of YO’s DeFi yield optimization vault, yoUSD, into IDX Yieldstack. YoUSD vault connects USDC deposits with the top-performing DeFi yield opportunities across lending, staking, market making, bridging, and more.

YO is a secure multi-chain yield optimizer that connects capital to the best yield across 50+ DeFi protocols while balancing risk and reward through its novel risk-adjusted approach. The integration of YO’s yield optimization technology will enhance the IDX Yieldstack platform, an institutional, self-custodial gateway to access yields on stablecoins, staking, and sophisticated DeFi strategies. This partnership with YO will give IDX unparalleled access to the best yield available in all of DeFi, within IDX’s institutional framework.

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We are thrilled to be partnering with YO as IDX continues to be on the forefront of technological advancement in the decentralized finance space.”

— Ben McMillan, co-founder and CEO of IDX Digital Assets

“We are thrilled to be partnering with YO as IDX continues to be on the forefront of technological advancement in the decentralized finance space,” said Ben McMillan, co-founder and CEO of IDX Digital Assets. “We consider YO to be the gold standard of sophisticated yield-optimized stablecoin vaults and are excited to bring this access to our institutional clients.”

The YO Protocol illustrates how DeFi yield harvesting is becoming more sophisticated, more automated, and more accessible. Instead of manually chasing opportunities across dozens of blockchains and pools, investors can earn yield on their digital assets by simply depositing into yoVaults. After depositing in a yoVault, YO automatically routes the assets to generate yield transparently and fully onchain.

“We’re proud to partner with IDX to provide their institutional clients with a simple vault to access all of DeFi. This partnership demonstrates how the next wave of adoption will come from cautious, long-term investors,” said Mehdi Lebbar, Co-Founder and CIO of YO Labs. “By combining IDX’s expertise with YO’s algorithmic onchain execution, we’re taking yoVaults to the next level: the YO protocol is recognized as an institutional-grade financial product and this partnership brings a new level of trust and accessibility to the crypto economy.”

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University of Surrey invests in personalised AI for staff and students in partnership with Cloudforce and Microsoft

Cloudforce - Cloud Infrastructure Administrator

Every student and staff member at the University of Surrey now has access to personalised AI tools designed to support learning, research and daily work, thanks to a landmark partnership with Cloudforce and Microsoft.

The partnership, rolled out as My AI Surrey across the University community, is delivered using the Cloudforce nebulaONE® platform – a secure, scalable, multimodal generative AI platform built on Microsoft Azure.

Jon Ward, Chief Information Officer at the University of Surrey, said:

“Following a successful pilot programme in the Surrey Business School and several of our professional services departments, we are delighted to bring My AI Surrey to every member of our community. This partnership demonstrates our commitment to be forward-looking, people-centred and secure in the face of the most transformative technology transition in our lifetime.

Following a successful pilot programme in the Surrey Business School and several of our professional services departments, we are delighted to bring My AI Surrey to every member of our community.”

— Jon Ward, Chief Information Officer at the University of Surrey

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We are confident that our community will be able to use this tool to shape this technology around their needs.”

Surrey now joins a growing network of universities advancing responsible AI. This deployment builds on themes highlighted in the Microsoft and Cloudforce AI Innovation Guide for Higher Education, bringing secure, equitable AI directly to its campus.

Danny Attias, VP of EU & UK at Cloudforce, said:

“This partnership shows what’s possible when forward-thinking universities and industry come together. Surrey’s people-centred approach to technology is exactly what the sector needs right now. By combining that vision with Microsoft’s innovation and our nebulaONE® platform, we’re helping make responsible, inclusive AI a reality across the European higher education landscape.”

The platform will offer different benefits across the University:

• Students will get personalised study support, faster access to resources and intuitive tools to improve learning.
• Academics will have intelligent research assistance, and technology to enable new teaching methods that scale across disciplines.
• Professional Services will benefit from automation of routine tasks and insights to support decision-making.

Professor Annika Bautz, Pro-Vice-Chancellor, Education at the University of Surrey, said:

“We want our students to have every advantage as they prepare for their careers – and that means giving them the tools, skills and technological confidence they will need in a world where AI is already part of professional life.

We will be working closely with our student community to understand how they are using the powerful tools My AI Surrey gives them access to, what is working and what needs to change. Their feedback will shape how My AI Surrey develops. What matters most is that AI tools support, rather than replace, rigorous learning. Students still need to think critically, develop their own ideas and master their subjects, but they can now do so supported by AI. Employers are looking for students with the confidence and critical skills to use AI effectively and responsibly. Our graduates are amongst the most employable in the UK, and we’re determined to ensure that they acquire AI literacy to enhance that fact further.”

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