Icertis, the global leader in AI-powered contract intelligence, announced that its CEO and Co-founder, Samir Bodas, will become Executive Chairman after more than 15 years of visionary leadership. Chief Operating Officer, Anand Subbaraman, has been appointed Chief Executive Officer. Samir
Capacity Acquires Call Criteria and Verbio Technologies to Expand Speech Analytics, Voice Automation and QA Capabilities Capacity, the AI-powered support automation platform for Contact Centers, has announced more than $92 million in investments to fuel its expansion. Additionally, the support automation platform
Backed by Emergence and Lightspeed, Casap is rebuilding the broken dispute process, using intelligent automation to resolve cases in record time and strengthen consumer loyalty at scale. Casap, the leader in intelligent automation for dispute and fraud operations, has raised
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