Home Blog Page 5555

Parks Associates: Consumers Watch More Than Two Hours of Alternative Video on a Computer Each Week

Market research firm examines how alternative content is threatening pay TV

New video research from Parks Associates today reveals U.S. broadband households watch an average of two hours of alternative content on a computer each week from sources including Facebook, SnapChat, YouTube, Vimeo, and Dailymotion. 360 Deep Dive: Alternative Content Consumption examines alternative content such as livestreaming, user-generated content, short-form videos, and web video series that are available via social networking, video sharing, or similar apps or sites. Nearly one-half of U.S. broadband households watch user-generated content on a monthly basis, and more than 10% watch livestreamed content.

“Alternative video is an important part of the video landscape, and it competes with other video options for a share of consumer attention,” said Brett Sappington, Senior Director of Research, Parks Associates. “Approximately one-half of households with a TV watch video from YouTube and similar sites on their TV set. In fact, more households watch online video from an app such as YouTube than watch video from a TV channel app.”

Parks Associates data about alternative content consumption shows that adoption of pay TV declines as the frequency of user-generated content consumption increases. This correlation poses a future threat to pay-TV providers as younger respondents are far more likely to watch user-generated content, which could potentially impact their future pay-TV habits and perspectives.

“Younger consumers are far more likely to create their own content as well as watch user-generated content,” Sappington said. “For these viewers, the creation of content is as much a part of the entertainment experience as is watching video. Increasingly, traditional content producers and service providers are leveraging alternative content in order to connect with audiences and draw viewers. Some are partnering with individual web celebrities and influencers who often have a disproportionately large influence on the user-generated side of the alternative content space.”

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

Additional data from the research reveals:

  • At present, only 7% of U.S. broadband households watch sporting events via livestream.
  • Consumers who view user-generated content are much more likely than those who never watch it to have an OTT service.
  • Almost one-quarter of broadband households have posted videos to some type of content site or app within the last 30 days.
  • Alternative content compromises more than two hours of online video watched weekly on a computer.

Read More: Using Technology as the Basis for Building the “Path to Sales Mastery” May Be a Bit Ambitious

Seal Software Bolsters Content Analytics AI Solutions with Acquisition of Global Leader Apogee Legal

Building on Seal’s Leadership in the Intelligent Content Analytics (ICA) Market, Acquisition to Bring Comprehensive AI Analytics Suite to the Enterprise

Seal Software, the leading provider of content discovery and analytics solutions, today announced the acquisition of Apogee Legal, a global leader in advanced contract analytics for the enterprise, in a move that will bolster Seal’s award-winning suite of market leading Intelligent Content Analytics (ICA) AI solutions and its global management team.

The acquisition of Apogee Legal and the incorporation of its advanced analytics and legal expertise into the Seal ICA platform gives users access to a broader and deeper set of analytics and insight. That insight empowers users to manage their business’s legal and regulatory exposure, and extract valuable intelligence and data from complex documents such as vendor and customer contracts, financial documents, lease agreements and a plethora of others.

Ulf Zetterberg
Ulf Zetterberg

“Our clients have been clear that not only do they want an enterprise-class platform for contract analysis, but equally they need to solve their specific business problems,” said Ulf Zetterberg, co-founder and CEO of Seal Software. “Over the past four years the Apogee team, which includes more than 20 AI-literate lawyers, has helped many of our clients do just that, as well as proactively developing advanced analytic ‘packs’ for highly complex cases. Having Apogee officially join Seal means that all of our clients will now be able to access the Apogee team’s expertise and their advanced analytics.”

Apogee Legal, whose advanced analytics includes solutions for a variety of industries and applications, has been a Seal business partner since 2015 and has actively worked with Seal across a variety of industries and use cases. Since 2016, Apogee has released multiple advanced analytics packs, on the Seal platform, to solve for a variety of enterprise challenges, including:

  • Procurement Insight – advanced analytics to address supplier risk, regulatory requirements and common business questions
  • M&A Insight – analytics for M&A transactions with an emphasis on enterprise integration and risk management
  • GDPR Insight – data privacy solutions and third-party risk for the enterprise
  • Financial Services Suite – including QFCs, syndicated credit agreements and ISDA master agreements

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

“We could not be more excited to join our partners and officially become part of the Seal team,” said Jim Wagner, co-founder and managing director at Apogee. “Seal has established itself as the contract analytics platform of choice for many of the world’s largest organizations. Through this combination we will be able to provide those enterprises with an even more comprehensive set of solutions.”

“We have built Seal to be the most robust contract analytics platform available, and the Apogee team has fully taken advantage of those capabilities to serve many of our customers as well as to proactively develop advanced analytic ‘packs’ for highly complex use,” said Kevin Gidney, co-founder and Chief Technology Officer at Seal. “Combining the legal AI experts of Apogee with our ML specialists creates one of the largest Legal AI development teams on the planet.”

Read More:  Fake Artificial Intelligence (AI) Vs. Real AI: How To Tell The Difference Between The Scammers & The Real Deal

In connection with the transaction, Seal announced the following:

  • All members of the Apogee team will be joining Seal and Seal will be expanding Apogee’s Charlotte, North Carolina, operations further as Seal’s east coast development center.
  • Apogee co-founder, Matt Miller, will be responsible on an ongoing basis for leading both the Seal analytics production group and the Seal legal solutions team, and will have oversight of Seal’s Charlotte operations.
  • Apogee co-founder, Steve Harber, a veteran of more than 20 years in the legal technology arena, will focus on building out the Seal legal solutions strategy and the Seal legal partner channel.
  • Apogee co-founder, Jim Wagner, will become chief strategy officer for Seal. In his capacity as chief strategy officer, Wagner will work closely with the Seal executive team to create, communicate and ensure the execution of the strategic plan for the company.

Read More:  Criteo Invests $23.2 Million in Paris AI Lab to Define the Advertising Technologies of the Future

Robert Jackson
Robert Jackson

Customer response to the combination of Seal and Apogee has been enthusiastic.  “We have been working with Apogee and Seal to support our contract analysis for a number of years,” said Robert Jackson, executive vice president and general counsel of CyrusOne, Inc., a global data center provider. “We believe that artificial intelligence is an essential tool for the delivery of comprehensive and efficient legal services. Apogee has been a key partner to our legal team and has consistently provided customized solutions that leverage the Seal platform to support compliance, business intelligence and M&A. The marriage of the two companies should be a positive for us and for companies like us that want to get the most out of their contracts.”

Seal’s acquisition of Apogee is effective as of July 1, 2018, and all regulatory and other consents have been received.

Read More: With Automation and AI, the Human Side of Selling Is Fast Becoming a Unique Skill Set

The decision to combine Seal’s market-leading artificial intelligence platform with Apogee’s comprehensive advanced analytics suite for the enterprise, follows the announcement of Seal’s global partnership with DocuSign on June 20, 2018, which will see Seal power DocuSign’s broader System of Agreement strategy to automate and connect the entire process of how agreements are prepared, signed, enacted and managed.

Seal Software also recently disclosed that it had secured a $30 million investment from Toba Capital, the company’s principal existing investor, to support its next stage of growth. Now ranked as one of the fastest growing companies in North America by Deloitte, in its most recent list of the Technology Fast 500, Seal Software is considered one of the most authoritative and innovative developers of AI technologies for the enterprise.

Read More: Using Technology as the Basis for Building the “Path to Sales Mastery” May Be a Bit Ambitious

Konnect Digital Inks Global Mobile Distribution Deal With Euronews

Konnect Digital, a global B2B marketplace for media and entertainment content, has signed a three-year deal to distribute news content from Euronews, a leading international news and media service.

Sid Khemka
Sid Khemka

The Euronews catalogue will be made available to Konnect Digital’s demand partners including mobile operators, OTT platforms, device manufacturers and publishers around the world, via its online content brokerage platform, DICE (Digital Content Exchange).

“Demand has never been greater for trusted news, factual analysis and unique perspectives on world events, than it is today,” said Sid Khemka, CEO of Konnect Digital. “We’re delighted to have partnered with Europe’s number one news and media service to distribute its world leading content globally to our mobile network, platform, device and publisher customers.”

Kostas Oikonomou
Kostas Oikonomou

“Driven by uncompromising journalism, Euronews attracts a highly desirable audience, composed of curious, open minded leaders, and is a widely recognised global news brand leader,” said Kostas Oikonomou, VP Distribution & Partnerships for Euronews. “We are thrilled to be working with Konnect Digital and to leverage DICE to extend our reach to the screens of discerning consumers of news in the furthest corners of the world.”

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

Euronews has been delivering trusted news and information in a non-partisan and in-depth way to TV audiences and digital users across the world in their language for more than 25 years. It covers world news 24/7 in twelve languages and deploys more than 500 journalists reporting on relevant stories to serve a global audience.

Read More:  Criteo Invests $23.2 Million in Paris AI Lab to Define the Advertising Technologies of the Future

Oro, Inc., Continues Expansion with Senior Appointment in Germany, Switzerland and Austria

Oro, Inc., the company behind OroCommerce, the No.1 B2B eCommerce platform, today announced the appointment of Matthias Henrichs as the company’s new Regional Manager for the DACH region, which includes GermanySwitzerland and AustriaAlexander Shashin, who had initially been charged with building early awareness and partnerships in the region, will now be running sales and focusing on mid and  large enterprise opportunities.

Since Oro’s introduction into the DACH market, the company’s eCommerce platforms have generated widespread interest and accelerated adoption from some of the region’s largest and most prominent B2B merchants and manufacturers. Oro’s early adopters include Haneu Katalog GmbH, a German seller with 50 years of history providing quality transport, warehouse technology and operating equipment, and, more recently, Testrut, a German international trading house with more than 80 years of history selling kitchen wares, bath accessories, lawn supplies, and fireplace and furnace accessories.

Henrichs is a seasoned B2B executive with almost two decades of experience working at some of the world’s largest and most successful business technology companies. Prior to joining Oro, he served as a business development executive at Capgemini, a multinational business consulting company with more than 200,000 employees in 40 countries and nearly $15 billion in annual revenue. Before Capgemini, Henrichs worked in sales and business development at companies including Hewlett-Packard, Ariba (acquired by SAP), Siemens Business Services, and Integrata (now part of CGI).

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

Yoav Kutner
Yoav Kutner

“The DACH Region is one of our fastest growing and most important markets,” said Yoav Kutner, CEO and co-founder of Oro, Inc. “With his unparalleled background and expertise in business- to- business technology, I’m confident that Matthias will take our German presence to a whole new level.”

In his new role as manager of DACH region, Henrichs will oversee all aspects of sales, partnerships, marketing, and operational activities, with the goal of driving continued adoption of the award-winning OroCommerce platform in this strategic market.

Read More:  Criteo Invests $23.2 Million in Paris AI Lab to Define the Advertising Technologies of the Future

DocuSign to Welcome New Board Directors

As part of its transition to a public company after a successful IPO in April this year, DocuSign (NASDAQ:DOCU) today announced that it will welcome three new members to its board of directors, and that five will in turn move off over the course of the year.

Joining effective August 29, 2018, are former GoDaddy CEO Blake Irving, Docker chairman and CEO Steve Singh, and IBM Watson business unit GM Inhi Cho Suh.

Dan Springer
Dan Springer

“We are thrilled to be welcoming Inhi, Blake and Steve into their new roles on our board,” said Dan Springer, the CEO of DocuSign. “We have worked with them all in various roles over the years. They bring a wealth of experience across the public and private sector. And they bring unique perspectives in the areas of SaaS, big data, artificial intelligence, and serving customers from the largest enterprises to the very smallest businesses. This will offer a vital contribution to our growth and evolution as a newly-public company.”

With more than 25 years of leadership experience at public corporate and consumer technology companies—including Microsoft, Yahoo and GoDaddy—Irving will bring a breadth of knowledge to DocuSign’s board. “In the SaaS industry, it’s rare to see a company create a category from scratch, grow to lead that category, and then continue its innovation ark by extending to meet an even broader set of business challenges. That’s what we are seeing with DocuSign and its System of Agreement vision, and that’s why I am excited to join the board and help support the company for the future,” said Irving.

Read More:  Fake Artificial Intelligence (AI) Vs. Real AI: How To Tell The Difference Between The Scammers & The Real Deal

Singh has been Docker’s chairman and CEO for just over a year, having spent much of his career prior to that at SAP and Concur Technologies—all of which ensures he offers public, private and enterprise SaaS expertise. “Joining DocuSign’s board is exciting for me both personally and professionally. I’ve worked across a spectrum of enterprise technologies, so I can appreciate the impact that DocuSign is already having in that space—and its vast potential for the future,” said Singh.

Suh is an industry veteran, with 20 years of experience driving innovation at IBM. She currently leads the company’s Watson Customer Engagement business unit and is no stranger to DocuSign, having appeared on the company’s Momentum conference stage as a customer and partner over the past few years. “DocuSign is a strong digital brand that engenders trust among people and businesses. The company offers incredible value to customers, demonstrates strong innovation, and is on a solid growth path—I look forward to supporting its success as a member of the board,” said Suh.

Read More:  Criteo Invests $23.2 Million in Paris AI Lab to Define the Advertising Technologies of the Future

As part of this planned transition, DocuSign founder Tom Gonser and current chairman Keith Krach will leave their board roles at the end of the year. And directors Scott DarlingRory O’Driscoll and Jonathan Roberts will leave their board roles when the new members join on August 29, 2018.

“I know that I speak for the entire company when I offer my sincerest thanks to Tom, Keith, Scott, Rory and Jonathan,” added Springer. “Each have helped write important chapters of the DocuSign story. For this we are all grateful, and I know they will remain close to the company.”

Read More: With Automation and AI, the Human Side of Selling Is Fast Becoming a Unique Skill Set

SMA Solutions Announces Their OpCon 18.1 Release with Expanded SAP Integration

SMA Solutions is pleased to announce the latest release to its business and IT automation platform, OpCon. OpCon is a workload automation solution that drives digital transformation. It is the premiere IT process automation software that integrates people, processes, and applications on every major operating system.

The OpCon 18.1 release, which is the first release to occur this year, has exciting new features and highlights within Enterprise Manager and Solution Manager. This release also features the all-new OpCon Vision SLA monitoring dashboard.  Enterprise Manager is the primary interface to OpCon, and this release includes several usability features such as improved tagging of tasks and multi-instance workflow management. In addition, across the interface all SAP screens have been updated to comply with new SAP certification requirements. Customers can create SAP variants, fully manage interception profiles and configure SAP Event Driven Automation.

OpCon’s browser interface, Solution Manager, continues to grow with rich PERT diagramming capability for operators. Some of these features include quick searching capability to find tasks, isolation of dependency chains, and filtered views that can be shared with other OpCon users.

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

OpCon Vision is now available within Solution Manager, and it provides business process views and Service Level Agreement (SLA) monitoring. The active dashboard shows a high-level summary of the automation platform revealing the health of business and IT processes. If SLAs are in jeopardy, Vision comes alive by instructing OpCon to automatically run recovery processes to put the business back on track.

Read More:  Fake Artificial Intelligence (AI) Vs. Real AI: How To Tell The Difference Between The Scammers & The Real Deal

Cloud Migration Driving Market Dynamics Among SAP Providers, Says ISG

  • ISG Provider Lens™ report finds providers investing in SAP public cloud infrastructure services
  • Consolidation seen in public cloud hyperscale IaaS market
  • Sunsetting of legacy SAP HANA® services increasing demand for transformation support

Technology and service providers are rapidly evolving their SAP capabilities for enterprise workloads in response to growing momentum in the marketplace for public cloud implementations, according to a new report published today by Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm.

ISG is seeing significant investments being made by providers to improve their SAP services for public cloud infrastructure, including specialized hardware innovations. This shift is fueling a rise among providers in public cloud alliances, certifications, acquisitions and partnerships, ISG notes in its latest ISG Provider Lens™ Quadrant report, evaluating providers that offer SAP HANA® services.

These moves come amid a consolidation of public cloud hyperscale infrastructure-as-a-service (IaaS) providers supplying HANA services, ISG says. The largest – AWS, Microsoft, IBM and Google – have quickly moved up from providing commodity compute and storage services to offering higher-level, enterprise-certified infrastructure for SAP.

“SAP continues to undergo an ecosystem transformation as cloud computing is now a major component of HANAservices and migration conversations,” said Esteban Herrera, partner and global leader of ISG Research. “Organizations must now consider cloud options for their SAP infrastructure, including hybrid cloud environments or a complete transformation of all their SAP services to public cloud providers.”

One impetus for change, ISG notes, is SAP’s planned 2025 sunsetting of its Business Suite powered by earlier versions of SAP HANA. With that deadline looming on the horizon, enterprises are seeking provider expertise in transforming to SAP’s next-generation S/4HANA and other HANA services. As a result, the field of SAP service providers that offer transformation services is becoming more crowded, and, at the same time, their offerings are becoming more specialized.

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

Such specialization, aimed at providing pre-configured solutions that speed the pace of migration, includes industry-specific solutions for business outcomes, proprietary tooling, accelerators, scripts and software stacks, ISG said. Providers also are developing and offering migration frameworks that help enterprises navigate technological and organizational complexities, and are forming SAP Centers of Excellence to help their customers accelerate their return on investment.

ISG says the leading providers covered in its latest ISG Provider Lens study are emphasizing SAP Cloud Platform capabilities, including Leonardo development and advisory specialization. Their technology focus includes Internet of Things, analytics, machine learning, blockchain and big data.

Read More:  Fake Artificial Intelligence (AI) Vs. Real AI: How To Tell The Difference Between The Scammers & The Real Deal

The ISG Provider Lens SAP HANA Quadrant Report evaluates 27 providers serving the U.S. market across five quadrants: S/4HANA, BW/4HANA, SAP Cloud Platform, SAP HANA Technology – Infrastructure, and SAP HANA Technology – Managed Services.

Among the providers profiled in the ISG Provider Lens report, IBM was named a market leader in all five quadrants, the most of any provider. Accenture and Capgemini were cited as leaders in four quadrants, while HCL and Infosys were named leaders in three quadrants.

Read More:  Criteo Invests $23.2 Million in Paris AI Lab to Define the Advertising Technologies of the Future

For SAP Cloud Platform services, the leaders were Accenture, Deloitte, Capgemini, IBM, HCL, Infosys and Mindtree, with LTI and Hexaware noted as “Rising Stars.” (See figure.)

The ISG Provider Lens Quadrant report series draws insights on service provider capabilities from focused surveys, briefings, interviews with providers, input from ISG advisors, ISG benchmarking data, and data drawn from the ISG Contracts Knowledgebase™ and ISG Engagement Database™.  The series is a complement to the ISG Provider Lens Archetype reports, which offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

Read More: Using Technology as the Basis for Building the “Path to Sales Mastery” May Be a Bit Ambitious

Brillio Recognized As A Finalist For The 2018 Microsoft Partner Of The Year Award For SAP On Azure

Partners Recognized For Outstanding Solutions Built On Microsoft Technology.

Brillio, the global digital and technology consulting company, today announced it has been named a finalist in the 2018 Microsoft Partner of the Year Award. The company was honored among a global field of top Microsoft partners for demonstrating excellence in innovation and implementation of customer solutions based on Microsoft technology. The Microsoft Partner of the Year Award recognizes Microsoft partners who have developed and delivered exceptional Microsoft-based solutions during the past year.

“It is an honor to be recognized by Microsoft as a finalist in the SAP on Azure category. Over the past few years, we have developed deep capabilities on Microsoft Azure and have helped many companies successfully migrate and manage their applications on this platform,” said Raj Mamodia, CEO of Brillio. “SAP on Azure is a key capability in our portfolio of solutions, and Coats, the world’s leading industrial thread manufacturer and a major player in the Americas textile crafts market, has fully migrated their SAP production systems to Azure with our help. We appreciate the support and confidence of Microsoft and look forward to accelerating our global joint sales and marketing relationship.”

Awards were presented in several categories, with winners chosen from a set of more than 2,600 entrants from 115 countries worldwide. Brillio was recognized for providing outstanding solutions and services for SAP on Azure.

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

“Our ecosystem of partners is crucial to delivering transformative solutions, and this year’s winners have proven to be some of the finest among their peers,” said Gavriella Schuster, corporate vice president, One Commercial Partner, Microsoft Corp. “We are pleased to recognize Brillio for being selected as a finalist of the 2018 Microsoft Partner of the Year Award for SAP on Azure.”

Read More:  Fake Artificial Intelligence (AI) Vs. Real AI: How To Tell The Difference Between The Scammers & The Real Deal

Actifio Launches Cloud-Focused Webinar Series for Emerging Markets

Upcoming sessions geared toward IT professionals in India, Australia, New Zealand

Actifio, the Data-as-a-Service company, today announced a new webinar series focused on best practices for data migration, management and protection in VMware, Google Cloud, Oracle, and other cloud environments. These live sessions are tailored specifically for the growing markets of IndiaAustralia and New Zealand. Each is webinar is aimed to educate IT professionals and the businesses they represent to achieve their cloud-focused goals as they navigate the various stages of their digital transformations.

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

Actifio’s webinar series will feature a number of cloud-related topics that will be of great interest to technology professionals in these emerging markets who can apply this knowledge to their own operations based on their market needs. These upcoming sessions include:

To register for these upcoming webinars, please click on the individual links above which will lead to the specific registration page for each webinar.

Read More: With Automation and AI, the Human Side of Selling Is Fast Becoming a Unique Skill Set

Pareteum Launches Revolutionary Cloud-Based Self-Service Portal for Messaging, Data and Voice Services

Analytics and Identity Management Solution Provides Real-Time Credit and Fraud Management

Pareteum Corporation, the rapidly growing Cloud Communications Platform company, announced today that it has developed and launched a new user experience portal, engineered to allow service providers to securely manage their customer’s connections, usage and revenue stream.

This newly developed software solution, which has been added directly to the Global Cloud, is specifically targeting application providers that need real-time control over every transaction, and, as well, need to pre-authorize transactions, ensuring that the Identity of the subscriber matches the service plan and products they are contracted to use, in advance of the transaction.

Service Providers face constant change as new applications and mobile use cases are required to meet local and global needs. Pareteum’s enhanced software enables customers to address these through a fully integrated single interface for shared services. New features include a seamless ability to track authorized account users, create and manage customer credit limits, add peripheral products including video, applications, gaming and apply related polices in real-time to individual user accounts, while maintaining compliance with new European GDPR standards.

Read More: Cyara Empowers Contact Centers to Deliver Personalized Customer Journeys

Ali Davachi
Ali Davachi

“We continue to engage with the needs of our customers and provide the solutions that will enable them to grow their businesses with ease and confidence. Layering our cloud with a Messaging Services Solution was a direct result of the feedback from our customers. With this valuable input, we will continue to broaden and expand our platform capabilities,” stated, Ali Davachi, Chief Operating Officer and Chief Technology Officer of Pareteum.

Hal Turner, Pareteum’s Executive Chairman and Principal Executive Officer, stated, “The accelerating momentum and pace at which Pareteum continues innovating and developing software exemplifies the efficiency of our platform’s capacities. We intend to further disrupt the industry with new and innovative solutions at every turn. No obstacle will block us from answering the needs of our customers, globally.”

Read More: With Automation and AI, the Human Side of Selling Is Fast Becoming a Unique Skill Set